The total value of small claims judgments in Northern Ireland soared last year to the highest levels since 2012, according to figures released today by Registry Trust. There were 8,742 small claims judgments in 2017, 19 percent more than the previous year. The average small claims judgment increased 18 percent to £2,248; combined these increases…

Provenir has announced the implementation of its risk decisioning and data sciences platform with YapStone, an international Payments-as-a-Service (PaaS) solution provider. To date, YapStone has implemented the Provenir decisioning engine for its Know Your Customer (KYC), Anti Money Laundering (AML), and fraud and risk assessments. Bruce Dragt, EVP of Product at YapStone said “YapStone maintains a…

The Money Advice Trust and Money Advice Service have today published research into the experiences of people in debt who negotiate with their creditors. The research, carried out by the University of Bristol’s Personal Finance Research Centre, provides insight into the factors affecting successful self-negotiation. It also looks at the roles played by the advice…

UK consumers are starting to cut back on spending as their personal finances are coming under increasing strain, according to new research by GlobalData. GlobalData’s UK consumer survey found that from January 2017 to January 2018, the net difference between respondents agreeing/disagreeing with the statement, ‘I am visiting the shops less often these days because I…

Pre-pack administrations are continuing to side-step measures to stop the abuse of the current insolvency system, according to new research by Moore Stephens. Just 23 pre-pack sales were referred for scrutiny in 2017 by the Pre-Pack-Pool, the independent review body designed to help stamp out abusive pre-packs – down from 49 in 2016. A pre-pack…

Millions of pounds in unpaid debts are being written off by East Renfrewshire council following a hike in council tax rates. Local authority bosses are preparing to accept the loss of £3.363m in historical community charge arrears, dating back more than 20 years. A further £739,000 of ‘bad debt’, including unpaid council tax and housing benefit…

Omnichannel contact centre technology specialist, Noble Systems has announced that it has completed the acquisition of FidoTrack, a specialist provider of cloud gamification software and services for call centres. Noble Systems will be re-branding the employee engagement products as Noble® Gamification. Over the coming months, Noble will be releasing “Fast Start” connectors that will allow existing…

Irish Credit unions have been accused by the Central Bank of issuing loans without assessing if members are able to repay the borrowings. A new Central Bank report found “a concerning number of governance and operational risks still need to be addressed”. Since 2012, close to 700 on-site engagements took place in credit unions. The…