New figures released today by the Finance & Leasing Association (FLA) show that the number of second charge mortgage repossessions in Q3 2018 was 36, 5.9% higher than in the same quarter in 2017. The annual rate of second charge mortgage repossessions as a percentage of average outstanding agreements at the end of Q3 2018…

New figures released by the Finance & Leasing Association (FLA) show that the second charge mortgage market saw an 11% increase in September Commenting on the September 2018 new business figures for the second charge mortgage market, Fiona Hoyle, Head of Consumer and Mortgage Finance at the Finance & Leasing Association (FLA), said “In September,…

New figures released by the Finance & Leasing Association (FLA) show that new business volumes in the point of sale (POS) consumer new car finance market fell by 16% in September, compared with the same month in 2017, and the value of new business was 14% lower over the same period. In Q3 2018 overall,…

New figures released by the Finance & Leasing Association (FLA) show consumer finance new business fell by 1% in September, compared with the same month last year. In Q3 2018, new business grew by 5% compared with the same quarter in 2017. In September, credit card and personal loan new business together grew by 4%…

The interim findings of the Financial Conduct Authority’s (FCA) Mortgage Market Study have highlighted the challenge of mortgage prisoners. In addition, the report says long-term and lifetime lending is another concern and that the FCA is looking to firms to use their common sense to make sure they’re matching the right products to the right…

Anglia UK is ending the year with a third key senior appointment. The credit management, haulage and dealership auditing firm has appointed Claire Mitchell as its new Head of Operations. Mitchell joins the company with some 30 years’ experience in the vehicle finance industry having previously worked at a senior level for Lombard Asset Finance,…

Specialist Bank, Aldermore has published its second report revealing progress against the targets it committed to when signing the HM Treasury Women in Finance Charter in 2016. The report reveals an increase in female representation in senior leadership roles, achieving its 30% target ahead of the announced 2020 goal. Aldermore committed to the Charter in…

Gavin Savage has joined CVR Global as a Partner. Savage has 30 years’ experience handling turnaround, restructuring and insolvency cases. Simon Lowes, who will work alongside Savage, said “Gavin’s appointment is a fantastic opportunity for us to continue to develop our experienced team here on the South Coast and I very much look forward to…

The UK public sector outsourcing market recorded its highest quarterly performance since 2016 in the third quarter of 2018, as government departments focused on securing deals for IT and tech services, according to the Arvato UK Outsourcing Index. The research, compiled by business outsourcing partner Arvato and industry analyst NelsonHall, found that the strong performance…

Waiting for your customers to contact you and only servicing them when they do is unproductive, unpredictable and creates issues with managing resources as traffic levels fluctuate. But customer engagement doesn’t have to be this way. Think about it. Typically, the relationship with your customers involves a series of events over time. These can be…