Home credit lender, Provident Financial, has reported “further good progress”  for this year’s third-quarter as it still recovers from a disastrous 2017. The latest company statement says that two of its divisions are under FCA investigation which has led to a £120m loss for the firm. However, the company is now seeing further progress in…

Anti-money laundering (AML) specialist SmartSearch has announced that it will become a Living Wage employer. The voluntary commitment sees directly employed staff including casual workers over the age of 18; receive a minimum hourly wage of £8.75 in the UK; significantly higher than the national minimum wage for over 25s of £7.83 per hour. The company, based…

South Staffs Water and Rimilia have agreed on an artificial intelligence (AI) based credit management software partnership. South Staffs Water (incorporating Cambridge Water) supplies high-quality drinking water to around 1.6 million people in its two areas of supply. South Staffs Water supplies to approximately 1.3m people over 1,500 square km in the West Midlands, South…

The Consumer Credit Trade Association (CCTA) has published a statement in response to the Financial Conduct Authority (FCA) ‘Dear CEO’ letter issued to all high cost short-term lenders (HCSTL) regarding the issues surrounding the increase in complaints about unaffordable lending and how the FCA expect firms to firms to manage the impact.  Lenders have been requested to…

Consumer confidence fell by three percentage points in the third quarter of 2018, down to -7% after the previous quarter’s record level of confidence, according to the latest Deloitte Consumer Tracker. The quarterly survey of 3,105 UK consumers, which took place between 21 and 29 September, recorded its first fall in consumer confidence since Q2…

New research from NS&I has revealed that 14% of Britons (7 million people) think they may have lost track of a financial product, highlighting the staggering amount of money left dormant with UK financial services providers. And it’s not just savings accounts, with a fifth (20%) admitting there is a possibility that they have lost…

Latest figures from Worldpay show that contactless transactions have overtaken chip and pin payments for the first time in the UK, as consumers embrace more convenient forms of payment. Contactless usage jumped by 30% in the past year to become the most popular form of card payment for in-store transactions. This trend has continued into the second…

Analysis from Bank Underground shows that the higher a property’s energy efficiency rating, the less likely the mortgage borrower is to fall into arrears. Bank Underground is a blog used by Bank of England staff to publish views that don’t necessarily coincide with the Bank of England’s. In the blog’s latest post, the authors set…

A national competition that challenges firms to deliver digital services aimed at helping those struggling with their money has been launched. Nationwide Building Society’s Open Banking for Good challenge (OB4G) will see fintech organisations and academics work together to develop Open Banking apps and services that make a real difference to people’s lives, particularly those…

Leading figures from a number of banks, building societies and other financial institutions have been provided with an update on the progress of the new Image Clearing System (ICS) for cheques, twelve months since its introduction across the UK. Delegates heard a variety of presentations at the 4th Annual Cheque Imaging & Remote Deposit Capture…

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