From today the Financial Conduct Authority (FCA) will enforce new rules requiring providers of personal and business accounts to publish information that will help current customers to compare bank accounts from different providers. Banks will have to report major operational and security incidents that have taken place and disclose whether 24-hour customer helplines are available. The pressure…

Fraud prevention service, Cifas has released new figures showing that identity fraud has fallen for the first time since 2014.  Cifas members recorded 84,463 cases in the first six months of the year, a 5% drop compared to the same period in 2017 (89,199).  Despite the reduction, identity fraud still represents over half of all…

Nearly 1 in 10 UK adults (9%) have been defrauded via their debit or credit card in the last year, equating to 4.7 million people across the country. This is according to a poll of 2,000 UK adults commissioned by Compare the Market, which found that nearly 5 million people have had their credit card,…

New figures from analytic software specialist Fico with Euromonitor International and UK Finance, has indicated that the UK has made significant gains in the fight against payments card fraud in 2017. France and the UK achieved reductions of 6 and 8 percent, respectively, for the biggest reductions in net fraud losses. This is despite losses across the…

The Office for National Statistics (ONS) has released its latest statistics for crime in England and Wales which indicate that fraud offences remain stable. Josh Gunnell, Head of Fraud & ID Pre-Sales, TransUnion (formerly Callcredit), said “The volume of fraud offences in the past year has remained relatively stable meaning that the risk of becoming a victim of…

The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA) have published a joint discussion paper on an approach to improve the operational resilience of firms and financial market infrastructures. The paper follows the payments chaos which followed a hardware failure at Visa that hit millions of transactions across Europe in June,…

Ticket sales and distribution company, Ticketmaster has revealed it has suffered a major data breach in which tens of thousands of people had their card details stolen. The breach has compromised payment card and personal information of customers who made purchases on its UK website. According to the company, the breach was carried out through malicious…

The Financial Coduct Authority (FCA) has announced proposed changes to complaint handling rules to help victims of authorised push payment fraud Authorised push payment (APP) fraud is where a fraudster tricks an individual consumer or micro business to instruct their payment services provider (PSP), such as their bank, to send money from their account to an…

Figures published by UK Finance have revealed that £24.7 million of fraud has been prevented and 197 arrests made thanks to the introduction of the Banking Protocol, a ground-breaking scheme aimed at identifying and protecting potential fraud victims when they visit a bank or building society branch. The publication of the latest figures marks one…

95 arrests have been made across Europe following a joint law enforcement operation targeting online fraudsters between 4 and 15 June 2018. The suspects arrested during the operation are believed to be responsible for more than 20,000 fraudulent transactions using compromised credit cards, with an estimated value exceeding EUR 8 million (£7 million). The action…

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