A new webinar taking place on Tuesday 24th July will explore how consumer debt collections can be optimised. The webinar will explore collections analytics and lessons learnt from over 100,000  collections calls. Presenter and MD of Lightico Zviki Ben Ishay said “Debt collectors spend countless hours trying to contact borrowers to reclaim their overdue payments. After…

A higher percentage of women than men in England and Wales entered insolvency in 2017, continuing the trend of recent years, says insolvency trade body R3, commenting on the annual personal insolvency statistics released by the Insolvency Service. Looking at the geographical spread in the statistics, the North East and coastal towns such as Plymouth…

UK Finance has released its Mortgage Trends update for May. Highlights from the report include: There were 32,200 new first-time buyer mortgages completed in the month, some 8.1 per cent more than in the same month a year earlier. The £5.4bn of new lending in the month was 12.5 per cent more year-on-year. The average…

The National Housing Federation, the Scottish Federation of Housing Associations, Community Housing Cymru and the Northern Irish Federation of Housing Associations, are joining together to warn that the Universal Credit system is “flawed” and causing debt, suffering and hardship for the families they house. Together these organisations represent more than 1,000 housing associations housing over…

Local authorities could save thousands of pounds by using digital debt recovery instead of resorting to traditional solutions like bailiffs according to new research by Essendex. Figures show that around £2.8bn of outstanding council tax was owed to local authorities in England as of March 2017 – with many councils struggling to claw back the money.…

New research from TDX Group has indicated that people living in East Anglia, Brighton and Newcastle residents are the most likely to be insolvent. Commenting on the research Richard Haymes, Head of Financial Difficulties at TDX Group, an Equifax said  “Our latest research shows a significant and growing disparity between the level of individual insolvencies across…

Liverpool-based Debt Collection Agency (DCA) and provider of outsourced early arrears and white label solutions, Ardent Credit Services has appointed Nataly Rapoport as the company’s new Risk and Compliance Director. Rapoport joins the growing business from Capita-owned akinika Debt Recovery (formerly iQor) where she held the same position for over 10 years. Rapoport holds a distinction level…

A new report from Christians Against Poverty (CAP) is highlighting the powerlessness of those facing multiple debt collections from local councils and the state. While the practices of private companies have become more customer-focused, a study shows the depths of suffering from people chased for debts like council tax and benefit overpayments. Now the charity wants…

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