Data Interconnect has announced background to a major financial investment, in a move that supports a hefty growth strategy, using research and development (R&D) as a strengthening resource.
Tom Dodd-Noble, Managing Director of Data Interconnect said “Investing in growth isn’t just important for the long-term success of our business – it’s also important for the success of our clients. By investing in new technology, attracting world-class talent and boosting productivity, I believe the next release of WebSend will make a significant difference to our clients bottom-line. The addition of our new cash allocation module, due for first release in 2018, further enhances our integrated receivables platform.
During 2017, Data Interconnect invested in a 25% headcount increase. The added resource further supports our current client needs and facilitates a solid onboarding approach for new clients.
Harry Dodd-Noble was appointed the new role of Head of Product in March. Harry joins from Deloitte bringing with him a wealth of tech experience. The introduction of a highly skilled Business Analyst team has changed the approach to R&D. With a clear focus on requirements gathering, the team work very closely with clients and the developers to ensure the specifications are right first time.
Harry Dodd-Nobles said “The customer journey is paramount; our team of BA’s work very closely with our clients and their customers to enhance the overall customer experience. We want to deliver not only what our clients need, but share knowledge, advise best practices and work with them to deliver the best solution. Through a seamless interface with our portals, our client’s customers can view their financial documents, retrieve copy documents, view POD’s, raise line item disputes and make payments.
Credit Managers and Controllers have total visibility of the AR cycle and their customers can securely access their documents, 24/7 from any device.”