Debt Collection Agency (DCA) Controlaccount has announced it has maintained its ISO certifications for their procedures and systems for the 4th year running.

ISO 9001 and ISO 27001 are internationally recognised certifications which outline strict standards that organisations must meet for Quality Management and Information Systems procedures. Controlaccount, based in Stoke Prior, Worcestershire has successfully demonstrated, during a rigorous third party audit, that it has maintained compliance in both standards. The feedback from the auditors was that they had, in fact, exceeded standards.

Controlaccount has been delivering debt recovery solutions for over 30 years to blue chip organizations as well as SMEs and as a financial enterprise it is vital that stringent information security is demonstrated at all times. The certifications confirm compliance and provide assurances of a quality and effective service to the businesses that Controlaccount Plc represents.

Client Services Manager, Karen Robinson “We are extremely proud of the team for their continued efforts in upholding the ISO 9001 and ISO 27001 certifications. This cements Controlaccount’s ethos to provide a high quality service to our clients and their customers, and assures them that their expectations will be met or exceeded.”