The Credit Services Association (CSA) has appointed Ruth Greaves as its new Head of Sales and Business Development.

Greaves primary role will be to further drive membership while also working with members and the wider industry on the Association’s learning and development initiatives. Ruth will promote the extensive portfolio offered by the CSA including the new CSA Compliance Essentials, and will be the primary contact for all upcoming events.

Further to the CSA’s appointment on the Register of Apprenticeship Training Providers (RoATP), Ruth will also be managing the requirements of businesses interested in apprenticeships in debt collection, compliance, and leadership and management.

Greaves joins the CSA from Sage, where she worked in an enterprise sales role. Prior to that, she was with Tesco Bank, where as a seconded Team Leader she was able to develop the sales and marketing skills attained in her Business Management degree.

CSA Chief Executive Peter Wallwork says that Ruth joins at an important time for the Association: “We are excited to see what Ruth will bring to an already strong and experienced team at head office. Her work towards broadening our membership allows us to better understand and represent the varying points of view, requirements and goals of all sides of the collections industry,”