Indesser appoints new Chair

Indesser, a joint venture between TDX Group (an Equifax company) and the Cabinet Office to support debt management, has announced Andy Briscoe as its new independent Chair.

Briscoe brings a wealth of expertise to the role, with more than 30 years’ experience in financial services, insurance, and healthcare, including at Centrica and Bupa. He will continue to serve as chair of the Money Advice Service (MAS) for the rest of the year, a role he has held since 2013. MAS is a government-sponsored organisation aiming to improve the British public’s financial capability. Briscoe’s focus will be on supporting Indesser’s profile and advocacy across Government, as the joint venture seeks to improve the responsible recovery of public sector debt, and also hopes to provide some of the solutions to problem debt highlighted in a recent National Audit Office report on the issue.

Since its formation in 2015, Indesser has worked with a range of government departments to improve debt management capability and performance. Indesser ensures fair treatment for customers and the careful identification of vulnerable debtors. Andy will ensure Indesser maintains this momentum – something which complements his work with MAS.

Adrian Crean, Chief Executive Officer at Indesser, said “Andy has decades of experience at the top of business and is well-versed in the issues we deal with at Indesser thanks to his extensive work in the financial capability and debt policy space. It’s fantastic to welcome him as our new chair and I look forward to working with him as the business continues to evolve and grow.”

Andy Briscoe, Chair at Indesser, said “Indesser has a strong track record of success in helping recover public debt responsibly. In a short space of time they have built an enviable reputation, bringing together the very best knowledge and analytics from the public and private sectors. Indesser has a vital role to play, and I am excited about the opportunities ahead.”