Cabot Credit Management has announced that it is working closely with The Domestic and Economic Abuse Project (DEAP) set up by Money Advice Plus and Surviving Economic Abuse charities, to strengthen its understanding of its customers who are victims of domestic and economic abuse. DEAP aims to build the capacity of organisations that are in…

New research by Which? has found that more than seven million people have been left unable to use their payment card due to IT glitches in the past year. One in seven people surveyed for the consumer group could not use their debit or credit card due to an outage – equating to 7.3m people…

Citizens Advice has reported that it has had over 11,000 complaints last year by people suspicious about possible offline scams. These classic tactics from the scammers’ playbook include unsolicited doorstep selling, mail and cold calling, and saw people lose an average of almost £3,000. Scams sent through the post resulted in the highest average loss…

The Financial Conduct Authority (FCA) has confirmed it will introduce new rules in the Buy Now Pay Later (BNPL) market, saving consumers around £40-60 million a year. The changes, which include banning firms from charging backdated interest on money that has been repaid by the consumer during the BNPL offer period, will be in force…

Sainsbury’s Bank has appointed Jim Brown as Chief Executive Officer (CEO) of its banking unit as it looks to build its online presence. Brown will take over the reins at from outgoing chief executive Peter Griffiths, who has plans to retire at the end of this year. Brown joins from RBS, he has previously held…

Home collected credit lenderMorses Club has announced the appointment of Andrew Hayward as Chief Financial Officer (CFO), subject to regulatory approval. Hayward will join Morses Club on 1st July 2019 and will also be appointed as an Executive Director to the Morses Club Board. Hayward joins Morses Club from eServGlobal, the ASX and AIM listed…

Building on the work and findings of the Ceeney Review, UK Finance has announced the banking and finance industry’s commitment to helping local communities to identify and secure appropriate free access to cash for customers. Despite consumers and small businesses increasingly choosing to make and accept payments via card or with their mobile phone, cash…