Ofgem has confirmed that Solarplicity Supply, an energy supplier with around 7,500 domestic customers and less than 500 business customers, has ceased to trade. Under Ofgem’s safety net, the energy supply of Solarplicity’s customers will continue and prepayment meters can be topped up as normal. The outstanding credit balances of domestic customers will be protected.…

A new system designed to tackle fraud in online shopping has been delayed for 18 months. Banks and retailers had been expected to introduce a new layer of security from mid-September that would normally see a passcode sent to a customer’s mobile phone at the point of checkout for online purchases of £28 or more.…

TransUnion has appointed Sam Welch to its UK executive team, as he joins the business as part of its global strategy and planning function. Taking up his role as strategy and planning director for TransUnion in the UK, Welch will be responsible for driving its growth agenda, aligned to client needs and market trends. Welch…

NatWest has announced that it is trialing voice-led banking to check balance and transactions with Google Assistant. The pilot will use innovative voice technology enabling customers to do banking through the Google Assistant on their Google Home smart speaker or smartphone. The pilot of 500 customers will run for three months. Customers will be able…

Latest statistics from the British Retail Consortium show that one in four high street shops are now vacant. The national town centre vacancy rate was 10.3% in July, a slight increase on the previous quarters rate of 10.2% and the highest since January 2015. High Street footfall declined by 2.7%. Following from the increase of…

Paragon’s Motor finance has launched e-signature technology Flexi-sign to help intermediaries meet recommendations made by the Financial Conduct Authority (FCA). Flexi-sign is a new advanced electronic signature solution that enables faster pay- outs along with providing dealers and brokers with more choice and a standardised process when completing documents and verifying ID with consumers. It…