The Financial Conduct Authority (FCA) has set out what financial firms can do to improve how products and services can better meet consumers’ needs. When products are designed with consumers’ needs firmly in mind, they can support good outcomes, helping people make informed choices, get fair value, and receive the support they need over time…
Read moreVictims of authorised push payment (APP) scams received £243 million in reimbursements from payment companies last year, according to the Payment Systems Regulator. APP scams involve consumers being deceived into sending money to seemingly legitimate parties. In 2024, new rules mandated that payment companies must reimburse victims up to £85,000. The regulator is set to…
Read moreA criminal from Preston has been sentenced at Manchester Crown Court to six years in prison after pleading guilty to a series of fraud offences, including making purchases using stolen cards, gaining unauthorised access to someone’s online account, and intercepting parcels. The sentencing follows an investigation and arrest by a specialist, banking-industry-sponsored police unit, the…
Read moreThe rising cost of everyday essentials is taking a growing toll on mental wellbeing, according to new research from cashback shopping app Tuck. Tuck surveyed more than 3,000 consumers and found that 40% of adults feel mentally exhausted by financial worries either every day or several times a week, while nearly one in five (18%)…
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