The Financial Conduct Authority (FCA) has published its second annual perimeter report. The FCA perimeter determines which activities require authorisation and what level of protection consumers can expect for the financial services and products they purchase. The perimeter is decided by the Government and Parliament through legislation. In June 2019, the FCA published its first…

Two-thirds of water companies reported a fall in written complaints from their customers last year – but a rapid improvement is needed from two of England’s suppliers. That’s according to the latest annual household customer complaint handling report from the Consumer Council for Water (CCW), which compares the performance of water companies in England and Wales across…

The Money Advice Trust,  has welcomed the Chancellor’s announcement of the new Job Support Scheme, extended Self-employment Income Support scheme, and additional support for small businesses impacted by Covid-19. Joanna Elson OBE, Chief Executive of the Money Advice Trust, said “The Chancellor’s Job Support Scheme is another bold move to support people whose incomes have…

The Financial Conduct Authority (FCA) has launched a consultation on its approach to the authorisation and supervision of international firms operating in the UK. The consultation is relevant to European Economic Area (EEA) firms that intend to seek authorisation in the UK in the future, including those entering the Temporary Permissions Regime, as well as…

The Public Sector is failing debtors, especially the most vulnerable, and needs to urgently learn the lessons from the private sector according to the Chartered Institute of Credit Management (CICM). The concept of ‘vulnerability’ is also too vague, and as such many of those most in need of help are falling between the cracks. The…

The Financial Conduct Authority (FCA) has today published its final report of its market study into the pricing of home and motor insurance. The FCA says that anyone renewing their home or motor insurance should pay no more than they would as a new customer, under a proposed shake-up of the sector. The FCA is…

The Financial Conduct Authority (FCA) has confirmed that so far in 2020 no criminal prosecutions under the current anti-money laundering (AML) legislation have been made, despite its stated intention in 2019 to do so. The statistic came from a Freedom of Information request, which also said it has discontinued half of its 14 investigations into…

The Financial Conduct Authority (FCA) has announced that Chris Woolard will chair a review of the future regulation of the unsecured credit market, reporting to the FCA Board. The review will concentrate on how regulation can better support a healthy unsecured lending market. It will take into account the impact of the coronavirus on employment…

The Financial Conduct Authority (FCA) has announced proposals to ensure that firms provide tailored support for users of consumer credit and overdraft products who continue to face payment difficulties due to coronavirus (Covid-19). The proposals will cover users of credit cards and other revolving credit (store card and catalogue credit), personal loans, overdrafts, motor finance,…

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