The Office of National Statistics (ONS) latest Crime Survey for England and Wales (CSEW) indicated a continuing rise in fraud with the latest estimates showing a 15% increase, driven by a 17% rise in bank and credit account fraud. Josh Gunnell, Head of fraud & ID pre-sales at TransUnion in the UK, said “The latest…

The Office for National Statistics (ONS) data has shown that UK retail sales were flat last month after a decline in August, with volumes in the three months to September up 0.6% on the previous quarter. An increase in online sales in July was largely responsible for the growth. Sales were up 3.1% year-on-year in…

The Financial Conduct Authority (FCA) has published the complaints figures for regulated firms for the first half of 2019. The data showed an increase in complaints from 3.91m in the second half (H2) of 2018 to 4.29m for the first half (H1) of 2019. The increase in complaints was mainly driven by a 34% increase…

Equiniti Credit Services has announced that it has partnered with credit bureau and Account Information Service Provider (AISP), Credit Kudos. The partnership will enable Equiniti Credit Services to leverage Credit Kudos’ open banking APIs to deepen the credit affordability assessments that secured and unsecured lenders can perform via its platform, helping them to provide customers…

Machine Learning (ML) is increasingly being used in UK financial services, according to findings of a joint survey conducted by the Bank of England (BoE) and the Financial Conduct Authority (FCA). The survey, conducted in 2019, was sent to almost 300 firms, including banks, credit brokers, e-money institutions, financial market infrastructure firms, investment managers, insurers,…

More than half (57%) of residential mortgage products currently available have a standard maximum mortgage term of up to 40 years according to new research from Moneyfacts. The figures show that 40-year mortgage products stand at 2,782, up from 2,412 products (55.55%) this time last year. Darren Cook, finance expert at Moneyfacts.co.uk, said “Historically, a…

International deceased account management specialist, Phillips & Cohen Associates (PCA) has announced the appointment of several key European executive roles as it continues to expand internationally. Ana Suarez Minguez, has been appointed as Site Director for the business’ Madrid office and will lead the growth of PCA’s Spanish and Portuguese servicing capability. Suarez Minguez is…

A third (33%) of consumers say they do not regularly save any money, according to new research by Lloyds Bank. Part of Lloyds Bank’s ‘How Britain Lives’ study, the UK-wide analysis conducted in partnership with YouGov, also found that 7% of UK adults have no savings whatsoever to fall back on if they lost their…

Zopa has announced it has launched ‘Borrowing Power’ a new tool designed to help customers get access to cheaper credit. It represents the first time a lender has been transparent about what factors it looks at when deciding who to lend to. Zopa calculated that a customer taking out a new loan with Zopa could…

The number of first-time buyers in August reached the highest level since just before the financial crisis, according to the latest mortgage trends data by UK Finance, with 35,010 mortgage completions for new buyers – an increase of 0.7% on August last year. During the month there were 18,640 new remortgages with additional borrowing, down…

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