Hanley Economic Building Society has restructured and bolstered its senior leadership team in a bid to drive positive change through its customer propositions. The Society has appointed Lynsey Carter as Head of Operations and Will Jones as Head of Technology. These high-level additions to the senior leadership team follow the recent appointment of Larne Payne…

The debt advice sector has developed a first of its kind apprenticeship qualification. The qualification Standard and End Point Assessment have now been submitted to the approval board of the Institute of Apprenticeships. It is expected that the apprenticeship will launch within the next six months. The apprenticeship is a cross-sector qualification developed in collaboration…

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has successfully passed the first important stage on its journey to become the foremost provider for apprenticeships in the collections and compliance space. An OFSTED report has praised the CSA’s apprenticeship programmes and how they are successfully contributing to…

TransUnion has appointed Sam Welch to its UK executive team, as he joins the business as part of its global strategy and planning function. Taking up his role as strategy and planning director for TransUnion in the UK, Welch will be responsible for driving its growth agenda, aligned to client needs and market trends. Welch…

Hanley Economic Building Society has announced that it has appointed Larne Payne as its new Financial Director.  Payne has been with the Society for over seven years after joining as a Financial Controller in March 2012 and she was subsequently promoted to the position of Head of Finance in 2017. Mark Selby, CEO at Hanley…

The Registry Trust has announced that it has appointed Lex Jones as its Chief Executive Officer (CEO),  having been Interim CEO since March. Registry Trust is the mission-led non-profit which has been the central depositary of judgment information in the British Isles since 1986. Jones becomes the fourth CEO in the Trust’s history, following Paul Mudge…

Home collected credit lender, Morses Club has announced the appointment of Gary Marshall as Chief Operating Officer (COO) to its fully owned subsidiary Shelby Finance. Marshall will be responsible for leading the integration and development of the digital product offering for Shelby Finance to deliver a range of products, based on customer demand.  This will…

Newcastle Intermediaries has appointed a new National Account Manager, whilst also expanding its business development team to six field based representatives. Francesco Di Petro has been with Newcastle Building Society and their intermediary team for 12 years, most recently in the role of Business Development Manager for the North and Scotland. Following the announcements of…

Metro Bank has announced two new leadership appointments to the Bank’s Executive Committee, subject to regulatory approval. Cheryl Newton will be joining as Chief Information Officer. She will be responsible for developing Metro Bank’s technology agenda to further enhance the service it provides to colleagues and customers, across all of its channels. Newton is a…

Enforcement agency Bristow & Sutor has hailed the impact of the Independent Advisory Panel it has established to oversee its operations and challenge all aspects of the business to meet the highest standards of ethics and compliance. Established in September 2018, the Panel is chaired by industry expert, Anthony Sharp, who is joined by four…

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