The Student Loans Company (SLC) has appointed Chris Larmer as Executive Director, Operations. The Operations Directorate manages the payment of student loans and grants to around 2 million students annually and tuition fee payments to more than 600 Higher Education institutions in England and Wales. During academic year 20/21, SLC made payments of £8.6bn in…

Collections software specialist, Flexys has announced the appointment of Dr David Scholefield to the role of Chief Operating Officer. Scholefield moves from his current role as Chief Information Security Officer and takes up his new role with immediate effect. Flexys says that Scholefield’s appointment is the first in a series of vital new management roles…

Fintech firm, Paylink Solutions, has announced that it has hired Andrew Alder as Director of Developments and Partnerships as they increase their client base across the collections, debt advice and lending markets – and support the UK’s financial services sector to meet increased consumer and regulatory demand. Alder has more than 15 years experience of…

HM Revenue & Customs (HMRC) has spent £262,251 on cyber security training for its staff over the two most recent financial years, according to official figures. This data was obtained and analysed under the Freedom of Information (FOI) act by the Parliament Street think tank. The FOI response from HMRC revealed that £150,456 was spent…

The High Court Enforcement Officers Association (HCEOA). has announced that it has appointed High Court Enforcement Group’s Alan J Smith, Director of Corporate Governance, as its new Chair. Smith takes the position from the incumbent Chair, Andrew Wilson. The Association also made the following appointments to its board Michael Jackson – Vice Chair Alan Smith…

Mortgage and insurance network, Stonebridge has announced the appointment of a new Operations Director. Gavin Earnshaw joins the business on the 1st June and will lead Stonebridge’s strategy to deliver operational efficiencies across the Group and help it scale the business to achieve further substantial growth. Reporting into Stonebridge Chief Executive, Rob Clifford, Earnshaw will…

Technology specialist Telrock has announced the appointment of Ray Jackson as the company’s newly appointed Chief Information Security Officer (CISO). Jackson has more than 20 years of experience in IT and Information Security (InfoSec) including a prior position at Moneycorp, a global payment services Fintech. Jackson has extensive payment card security knowledge, through prior delivery…

Arum has announced that Russell Robinson has joined the company as a Principal Consultant and Digital Specialist. Robinson has been entirely focused on improving customer experience through digital transformation for the past 20 years, having completed over 100 implementations. Having co-founded Telrock, a global technology provider of modern cloud-based collections software, in 2001, Russell went on…

Luca Zuccoli has been appointed Chief Data & Analytics Officer of Intrum. Zuccoli has an extensive background within data and advanced analytics from similar roles at EasyJet and Experian as well as advisory roles at management consulting companies including Oliver Wyman. Anders Engdahl, President and CEO of Intrum said “The role as Chief Data &…

Outsourcing collections specialist Sigma Financial Group has announced the appointment of  Louise Morgan as Head of Bid Management & Solutions, who will support the firm’s growth plans both in the UK and abroad. The Sigma Financial Group, which offers ‘white label’ customer contact centre services across the energy, water, retail, financial services and telecommunications sectors.…