The Financial Conduct Authority (FCA) has announced the appointment of Wanda Goldwag as the new Chair of the independent Financial Services Consumer Panel. The appointment, effective from 1 March 2019 for an initial three-year term, has been confirmed by HM Treasury. Wanda will be the public face of the panel, leading and giving strategic direction…

Bailiffs are still not being held to account and will continue to inflict stress, anxiety and further financial hardship until the Ministry of Justice (MOJ) introduces independent regulation according to research by debt charities. The 11 debt and mental health organisations that make up the ‘Taking Control’ campaign on bailiff reform are calling on the…

Online peer to peer finance company Zopa, has announced it has appointed Gordon McCallum as its new Chair, moving forward its plans to take on Britain’s largest banks. McCallum joins Zopa with over four decades’ worth of professional, executive, and non-executive experience. He served as Chief Executive Officer (CEO) of Virgin’s UK management company and…

Aire and Experian have agreed on a new service which will allow Experian to sell Aire’s credit insight combined with their bureau and decisioning services. Experian and Aire are already working on integrating Aire’s credit insights directly into Experian’s PowerCurve credit decisioning platform for N Brown. This follows an initial proof of concept (POC) with Aire, which…

Phillips & Cohen Associates, the international deceased account management specialist, servicing creditors in the US, Canada, UK, Ireland, Australia, Spain and New Zealand has reaffirmed its commitment to the importance of data and information analysis with the appointment of Dani Shi as Senior Vice President of Global Data Systems & Analytics. In this newly created…

Enforcement specialist, Court Enforcement Services has announced high-level executive changes to its board within its high court enforcement and compliance management teams. At board level, Alan Smith has been formally appointed to the board. Simon Williamson has resigned as Director to concentrate on other interests, but he remains a shareholder of the business. This means that…

Online vehicle technology specialist Ivendi has announced it has made five major new appointments. Three of the new roles are Vice President (VP) appointments. Internally promoted, former Head of Finance Craig Mossis now VP of Finance while Russell White has moved from head of sales to become VP of Sales. Meanwhile, Luke Cowell has been…

Credit risk and Artificial Intelligence (AI) specialist, Jaywing, has announced the results of an exploratory piece of work undertaken for Newcastle Building Society, to increase the effectiveness of its risk application models using Jaywing’s AI-based product, Archetype. Newcastle Building Society recently undertook some enhancements of its customer risk scores and wanted to understand whether applying…

The Credit Service Association (CSA) has responded to last week’s Financial Ombudsman’s figures on debt collection. In a statement the CSA said  “Recent media reports using figures from the Financial Ombudsman Service (FOS) fail to mention that the total number of complaints relating to debt collection activities has in fact fallen year-on-year, is significantly lower…

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has further strengthened its Board of Directors with the appointment of four new senior industry executives. Frank Horvath has more than 30 years’ experience in financial services, including 27 years as a lender, debt seller and debt placer. His…

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