European credit management specialist, Intrum has announced the appointment of Anders Engdahl as its new President and Chief Executive Officer. Current CEO Mikael Ericson who will leave the company after four years as President and CEO. At the same time, the Board has appointed Intrum’s current Chief Financial Officer Anders Engdahl as new President and…

The Credit Services Association (CSA) has urged its members to increase dialogue and support for customers in wake of a tough economic environment. The trade body says that regional and local lockdowns have now added to an already difficult economic environment increasing the burden of customers committed to keeping up with debt repayments and need…

Credit Connect’s hosted it’s first-ever Online Collections Technology Think Tank last week which saw collections strategies and the impact of the pandemic discussed by eleven collections professionals from a variety of industry sectors. The themes of business transformation, customer engagement, vulnerable customers, affordability, and open banking collections were discussed by panelists and Chair Vanessa Northam…

Arrow Global Group has announced the appointment of Martina Swart as Group Legal and Risk Officer. Swart will be responsible for legal and compliance, governance and risk management across the Group, replacing Stewart Hamilton who left the business recently. She will report directly to Lee Rochford, Group CEO, as part of Arrow’s executive management team.…

Credit management services company,  Lowell has announced two changes to its UK leadership team. Kathryn Morgan joins Lowell as UK Customer Operations Director and Nick Ollard becomes UK Client Director, both join the UK Exco and report to UK Managing Director, John Pears. Morgan has a long and broad career in senior positions within the…

Cabot Credit Management will be combined with US collections specialist Midland Credit Management it has been announced by the company’s parent company Encore Capital Group. The company says that it has taken important steps toward its goal of operational simplification and funding optimisation. Cabot Credit Management is one of Encore’s two primary operating units, which…

As the ban on evictions ends in just over three weeks, six leading organisations representing tenants, landlords and letting agents have united to urge the government to provide financial help to private renters plunged into ‘Covid rent arrears’ through no fault of their own. The coalition, which includes Shelter, the National Residential Landlords Association, ARLA…

European credit management specialist Lowell has announced its latest company results for the quarter ending 30th June 2020. The results showed growth in cash income with EBITDA at £120million. Colin Storrar, Group CEO, at Lowell said “I am very proud of these results. We continue to deliver robust performance founded on resilient collections and agile…

The Credit Services Association, the voice of the debt collection and debt purchase sector, has reported the success of its first virtual members’ business update event, one of a series of virtual events which brings together a host of expert speakers who deliver bitesize presentations on specialist subjects and then expand on these at weekly…

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