Customer communications, identification and graphics services specialist Paragon Group has announced the acquisition of French Groupe Bernard – specialist in Business Process Operations (BPO), effective 1st of October 2020. Groupe Bernard will be integrated into the Paragon Customer Communications (PCC) Division with a focus on Business Process Management and Loyalty Cards / Program Management. Groupe…

A new Bill designed to ensure the UK’s world-leading financial services sector continues to thrive and grasp new opportunities on the global stage has been introduced to Parliament. The Government says that the new Financial Services Bill is an important first step in taking responsibility for our financial services regulation, ensuring that the UK maintains…

European credit management specialist, Intrum has announced the appointment of Anders Engdahl as its new President and Chief Executive Officer. Current CEO Mikael Ericson who will leave the company after four years as President and CEO. At the same time, the Board has appointed Intrum’s current Chief Financial Officer Anders Engdahl as new President and…

The Financial Conduct Authority (FCA) has updated its rules ahead of the Brexit transition period coming to an end. While the new rules will apply from January 2021. The FCA has said it will temporarily waive some of the rules, meaning businesses can continue to comply with existing requirements for a limited period – although…

The Financial Conduct Authority (FCA) has launched a consultation on its approach to the authorisation and supervision of international firms operating in the UK. The consultation is relevant to European Economic Area (EEA) firms that intend to seek authorisation in the UK in the future, including those entering the Temporary Permissions Regime, as well as…

Anti-money-laundering (AML) specialist firm SmartSearch has announced that it is launching operations in the USA. Expansion into the US market follows a period of sustained growth that has seen the firm frequently named among the UK’s fastest-growing companies, and a leader in the increasingly important ‘RegTech’ sector. SmartSearch’s ‘one-stop’ Know Your Customer (KYC) and AML…

Experian and identity verification provider Global Data Consortium (GDC) have today announced a new partnership which it says will transform customer onboarding journeys for both international and new-to-country customers. The agreement enables Experian clients to onboard customers rapidly, as well as strengthening anti-fraud measures and meeting Know Your Customer (KYC) and Anti Money Laundering (AML)…

Equiniti has announced that it has changed its name to EQ to unify branding across its core business divisions. EQ provides accessible digital services for regulated markets. It specialises in equity and investment products, pensions, payments and regtech, and performs administration and payment services.. The company says that the new label, EQ, aligns the company’s…

The Covid-19 crisis has reduced financial wellbeing in the UK and consumers expect a further decline in the next six months, according to a European survey by credit management group Intrum. Despite this, some UK consumers have experienced a positive effect on their spending. The whitepaper outlines the financial impact of Covid-19 on private households…

Debt management solutions specialist, Flexys Solutions has announced that it is expanding its debt collection solution business to include Australia, New Zealand and the wider APAC region. The company has appointed a new Regional Director, William Swale for the region. Swales has over 30 years of experience in financial services and utilities. He has held…

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