A new report from Juniper Research has found that global contactless card transaction values will reach $2.5 trillion in 2021, from $1.7 trillion in 2020, with cards retaining the majority share of overall contactless transaction values at 79% in 2021. The pandemic has significantly accelerated an existing contactless card usage trend, and these value increases…

New research by Uswitch.com  has revealed impersonation scams as collectively having had the highest financial impact from fraud in the UK. with £96.6 million lost to impersonation fraud of police or bank staff in 2020, alongside £53.7 million lost to other types of impersonation scams. Unlike impersonation scams, where collectively more than half (56%) of…

Intrum has announced that Alberto Marone has been appointed Managing Director for Intrum’s operations in Italy. Marone has been promoted from the position of Group Investment Director at Intrum. Marone has also been part of Intrum Italy’s senior management team, where he has covered the role of Head of M&A and Strategy for the joint…

Analysis by the Resolution Foundation suggests that British households have been hit harder by the pandemic than those in France and Germany. As part of a new project, supported by JP Morgan Chase, the Resolution Foundation has examined and compared the strengths and weaknesses of family finances across the UK, France and Germany on the…

Irish regulator, The Central Bank of Ireland, has fined Ulster Bank €37.8 million (€37,774,520) for its role in Ireland’s tracker mortgage scandal. The Central Bank of Ireland issued the penalty after finding that 5,940 people were denied tracker mortgages, resulting in “significant and widespread overcharging”. The Central Bank’s investigation found that the Bank had breached…

Deceased account management specialist Phillips & Cohen Associates has announced that Amy Perkins has joined its senior executive leadership team in the newly created role of Global Chief of Staff. Perkins is a proven leader, with several years of collections strategy and operational experience at the highest levels at NCO Group, Bank of America, and…

Intrum has announced the appointments of two new Managing Directors (MDs) for Intrum Spain and Intrum Italy respectively. José Luis Bellosta Rigo has been appointed Managing Director for Intrum’s operations in Spain. Rigo has 25 years’ of international experience from the financial services sector, and comes most recently from the position as Managing Director of…

New research from Experian has found that one in six (60%) of consumers are e continuing to embrace digital transactions by using universal mobile wallets. The research has found that more people become accustomed to the security and convenience of the digital channel, digital transactions including mobile wallet payments are continuing to increase.  The Global…

Sales of non-performing loans (NPLs) hit a four-year low last year with €67.7bn sold, according to the Debtwire European NPLs FY20 Report. The Government supported disposals accounted for 60% of the total, the report found. The Cobid-19 crisis delayed portfolio sales as Europe went into lockdown, while agreements fell apart as the economic outlook deteriorated.…

As European economies struggle to cope with the effects of the second wave of the coronavirus, Intrum’s Financial Wellbeing Barometer highlights the disparities in financial wellbeing among consumers across the continent. While pre-existing household debt and financial instability have been aggravated by the pandemic in southern Europe, stimulus measures appear to have protected household incomes…

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