Universal Credit is ‘failing millions of people’ especially the vulnerable, according to a new report from the Lords’ Economic Affairs Committee which said it agreed with the government’s aim for the scheme to bring together multiple benefits into one payment. The Committee proposals for reform’, which calls on the Government to make substantial changes to…

The Financial Conduct Authority (FCA) has set out new best practice guidance for firms to do more to protect vulnerable consumers. The second consultation is its revised guidance for firms on the fair treatment of customers in vulnerable circumstances, alongside new research on the experiences of vulnerable consumers. More than 24 million people display one…

The Government must act to prevent council tax loading £158 million in bailiff and court fees on to people who can’t pay following the pandemic according to debt charity StepChange. Bailiff visits, often used to enforce debt owed to local authorities in the form of unpaid council tax, will start up again from 23rd August,…

The Government has announced that it has launched a comprehensive new funding package for councils to help address coronavirus pressures and cover lost income during the pandemic. The government says that it has delivered an unprecedented package of support to councils over recent months, and councils in England will now receive a further £500 million…

The UK’s three largest debt charities – Citizens Advice, Money Advice Trust and Stepchange – have today written to the Local Government Minister to call for urgent action on council tax. The charities are urging the government to implement simple measures that could protect millions of people from the prospect of spiralling council tax debt Following legislation…

The Ministry of Justice has announced that it will allow enforcement visits to recommence from 24th August 2020. Responding to the announcement, debt charity StepChange says that it believes this is unsafe, and deeply troubling when compared with the more careful approaches being taken in other sectors where regulators are closely overseeing the practices of…

Councils in deprived and affluent areas face serious financial risks from the COVID-19 crisis as incomes fall and costs grow. A new report from IFS researchers and funded by UK Research and Innovation says that the government has provided an additional £3.2 billion of general-purpose funding to English councils to help support them through the…

Consumers repaid £7.4 billion debt in April, the largest net repayment since the series began according to the latest figures from the Bank of England’s monthly Money & Credit statistical release data. This is the largest net repayment since records began in 1993 and double that of March, which was the previous record. The figures…

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