Here is an overview of The Money Charity’s latest statistics for October 2017: Personal debt in the UK People in the UK owed £1.554 trillion at the end of August 2017. This is up from £1.5 trillion at the end of July 2016 – an extra £1029.82 per UK adult. Per adult in the UK that’s an average debt…

Suppliers must do more to help those in debt, Ofgem has said, as new research shows that customers are building up on average over £600 in unpaid bills on their gas and electricity accounts before suppliers step in to help them manage paying it back. Ofgem has published its annual report on how suppliers treat…

The Money Advice Liaison Group (MALG) has announced its line for its 30th annual Conference. The conference provides money advisers, creditors, and stakeholders with an opportunity to network and debate current and future issues in the spirit of ‘working together to improve the lives of people in debt’. The 2017 conference, sponsored by Cabot Credit…

In response to news of the Government’s energy cap draft legislation Mike Cherry, Federation of Small Businesses (FSB) National Chairman,  said: “FSB supports measures to manage the rising cost of energy for those that can least afford it, including many small businesses. However, the current proposals for a price cap on domestic variable tariffs will clearly not help…

The government has confirmed it’s draft legislation to create a price cap in the energy market. Responding to the announcement Gillian Guy, chief executive of Citizens Advice, said: “The runaway costs of default energy tariffs need to be tackled, and this draft bill is an important step towards an energy market that works better for…

Ofgem has announced that around one million households will save £120 a year on average when it extends its prepayment safeguard tariff for more vulnerable people this winter. Ofgem will also work on extending price protection to at least a further 2 million vulnerable households for winter next year once the timing of the Government’s price cap…

Latest research from the Joseph Rowntree Foundation (JRF) has highlighted how a benefits freeze will affect families- the majority of which are in work. The freeze is the single biggest policy driver behind the expected rise in poverty by the end of the Parliament. JRF is calling for the Government to target its resources better…

A new guide for energy suppliers has been launched today by the Money Advice Trust and Energy UK to help better identify and support consumers in vulnerable circumstances. The guide, Vulnerability, mental health, and the energy sector: a guide to help identify and support consumers, provides practical tools for frontline staff to use with consumers…

Ofwat has announced that it is going to report on how each water company serves, supports and protects customers in vulnerable circumstances. The report will show clearly those companies that are leading the field and those that are letting their customers down. Ofwat has been calling on water companies to step up their efforts to…

The Prime Minister’s has announced plans for a cap on energy bills at the Conservative Party Conference. Citizens Advice has welcomed the Prime Minister’s announcement of legislation to tackle high energy bills, saying it could provide a solution to runaway energy costs. The national charity has also called for the government to look at protecting low-income…

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