Just Energy Group Inc and Shell Energy Retail have announced that they signed an agreement for Shell Energy Retail to acquire 100% of Hudson Energy Supply. Hudson Energy supplies around 200,000 UK residential customers with gas and 100% renewable electricity through its residential trading arm, Green Star Energy, as well as providing bespoke gas and…

Poverty is rising for all groups – even those in work – according to a new financial inclusion monitor report. The report from the University of Birmingham and the University of Lincoln shows nearly 1.6 million people falling behind with council tax payments, with six in ten people in the poorest fifth of the population reporting…

Ofgem has appointed Jonathan Brearley, its current executive Director for systems and networks, as its new Chief Executive. Ofgem’s Chairman Martin Cave said“Jonathan will take up his new role at a time of unparalleled change in the energy industry in order to meet the pressing need to decarbonise. Ofgem’s role is to ensure that consumers,…

Energy suppliers are getting better at helping vulnerable customers manage their energy day to day, Ofgem’s research shows, but are still too slow at helping rising numbers of customers deal with debt. Ofgem has published its annual report on how suppliers treat their customers in vulnerable situations, including those in debt and at risk of…

Problems with bills and disruption to services have led to four water companies being warned to curb a sharp rise in complaints from their customers. More than 2 million calls were made by households to water companies across England and Wales in 2018/19 to resolve problems with the essential services they provide, according to the…

SSE has announced that it has entered into an agreement to sell its SSE Energy Services business to Ovo Energy at an enterprise value of £500 million comprising £400m cash and £100m in loan notes, Alistair Phillips-Davies, Chief Executive of SSE, said “We have long believed that a dedicated, focused and independent retailer will ultimately…

The winners of the third annual 2019 Credit & Collections Technology Awards have been revealed. There were eighteen winners from the twenty Awards categories which are covered by four main headings of Applied Technology,  Credit and Collections, Lender and Creditors and Innovation Leaders. The awards ceremony was held at the Credit Services Association’s (CSA) annual…

Ofgem has appointed Utilita Energy Limited to take on supplying Eversmart Energy’s domestic customers, and the small number of business customers. This follows an appointment process run by Ofgem to get the best deal possible for customers. All outstanding domestic and non-domestic customers’ credit balances, including money owed to both existing and former customers of…