The number of children growing up in poverty in working households has risen by 800,000 since 2010, according to new TUC analysis. The analysis reveals that child poverty in working families rose to 2.9 million in 2018 – an increase of 38% since the start of the decade. In 2010, 1 in 5 (19%) children in working households were growing up in poverty.…

Responding to the Conservative Party election pledge to cut the jobs tax and business rates, Federation of Small Businesses (FSB) National Chairman Mike Cherry, said “Cutting the jobs tax is a strong, pro-small business move, as it will help half a million small firms raise wages and keep more people in work. FSB has consistently…

A proposal to set up a fund to compensate victims of bank scams has been rejected by payments group Pay.UK. Pay UK says that there has been no industry consensus to finance a central fund. A voluntary code requiring banks to reimburse affected customers is funded to the end of December so from January it…

New research from the Emerging Payments Association has revealed that ‘realtime’ payments are growing rapidly in the UK, signifying potential for business payments for banks and fintechs. The Impact of Realtime on Payments and Data, which details how consumer expectations have drastically changed over a short period of time – and consumers no longer accept…

ClearScore has announced that it has selected Credit Kudos to develop its new open banking powered eligibility solution for products including mortgages, credit cards, and loans. The launch will make a significant difference to thousands of people that currently are either unable to access credit or loans, or are forced to use high-cost options. Through…

Two in five (43%) consumers who currently rent or live at home expect that they will never buy their own property, according to a new report from Halifax. The research, conducted in partnership with YouGov, also found that of those currently renting, around three in 10 (29%) think it is now normal for people to…

Annually, thousands of businesses fall victim to fraudulent customers. Footlocker, for example, recently got swindled for 1.8 million Euros by a fake company called Ups Consultancy. This case also involved ING being fined on grounds of negligence in its due diligence of fraud and was widely reported on in the media. So, fraud not only…

Ofcom has set out a range of measures to help ensure out-of-contract broadband customers pay fairer prices, and providers offer better protection to vulnerable customers. Ofcom says that it has been concerned about some broadband customers paying high prices when their introductory offer has ended, meaning they are ‘out of contract’. Many of these customers…

People’s everyday behaviour is leaving them vulnerable to fraud, according to research from Equifax, the consumer and business insights expert. Equifax’s online survey of over 2,000 people found that nearly three quarters (74%) of consumers carry at least two debit or credit cards in their purse or wallet, and nearly one in four (38%) carry…

In recent years, the customer retail journey has been through a period of significant change across several industries – largely due to the internet and related technologies. In today’s connected society, purchase decisions can be made from all manner of devices and locations. Often a strong wi-fi signal and a spare five minutes can be…

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