At Dukes we’ve been quick to adopt online payments and new tech like Google Wallet to make sure anyone who is willing to pay their debts is able to do so. Why? Because ‘new’ payment methods are no longer just a tool for early adopters – they’re becoming an essential. Last week I read that the 2017…

Any type of data breach, whether due to an external hacking incident or an internal staff error, is a significant issue that needs immediate attention.  A key aspect of the legal requirements surrounding a data breach is to demonstrate that your business or organisation takes the issue very seriously and is proactively seeking to not…

Peer-to-peer lending is rapidly penetrating the SME market, and its drivers are discernible as a cluster of related and traceable factors that are making the new lending channel particularly attractive right now. My recent peer-to-peer SME lending study focused on elements of the UK SME economy that peer-to-peer lenders are reaching, the demographics of those…

The FCA’s thematic review on early arrears management in unsecured lending has painted a varied picture across the industry in relation to the treatment of individuals in arrears. Indeed, various organisations are now calling for a “breathing space” which would see customers given a grace period from which to start to put their finances back…