Machine Learning (ML) is a branch of the more commonly understood field of Artificial Intelligence (AI), the subject of many Hollywood dystopian ‘rise-of-the-machines’ style movies. In essence, Artificial Intelligence attempts to mimic human intelligence or behaviours. Machine Learning attempts to analyse and associate patterns of behaviour in diverse data sets to support data-driven decision making…

This year, on 1st November, the CCTA will hold its National Conference at The Belfry, Nottingham. This is an opportune time for us to reflect over the last 10 years and the pace of change in several component arenas that impact on our great Industry, and the changes in the wider landscape that will affect…

Britain’s high streets, historically the backbone of our economy, are in trouble – you only have to open a newspaper or switch on the news to be faced with this fact. Retail stalwarts including Mothercare, M&S and Homebase have been hitting the headlines for all the wrong reasons, as they struggle to keep consumers interested.…

The 15th September marked the 10th anniversary of the collapse of Lehman Brothers, the largest bankruptcy filing in history. It marked the point at which failures in the US mortgage markets developed into a full-blown international banking crisis. Arguably, this event has come to define the Financial Crisis, the effects of which are still being…

This month the Office of National Statistics (ONS) published their figures on the UK employment and labour market. Three of the key observations from this latest update are: Unemployment is down and stands at 4.0%, the lowest since Q4 1974. Job vacancies are at a new time record high of 736,000. Wage growth for the…

If we were to believe the national press coverage of the Wonga collapse, it would seem that the payday loans industry is in terminal decline. All the urban myths of the Financial Conduct Authority’s payday regulation are coming out again: That hundreds of firms left the industry when the FCA’s high cost short term credit…

For the past twenty or so years, businesses have shifted their funding strategy from equity to debt, not just for growing their business but as a way for shareholders to extract profits and reduce the amount of cash tied up. Some might regard this as efficient, but it may not be prudent and give a…

All successful business owners know that effective credit control is vital to their company’s success. Despite this, many companies are still making the same mistakes. Here are 5 common credit control mistakes that we see regularly, plus tips on how to avoid them to ensure your business can avoid the challenges that continue to be…

After much speculation Wonga has succumbed to the mountain of miss-selling compensation claims against it. The Payday sector is an industry that I understand quite well and I am reliably informed that the vast majority of Payday claims are coming via templated letters from claims management companies on a no win no fee basis. These…

The number of credit card applications have soared in the past year, with banks doubling their efforts in handling these record numbers of credit card applications. This has been the sharpest rise since March 2007, according to a study by the Bank of England. However, banks are increasingly being unable to allocate sufficient time and…