What will the future of collections look like?

Wednesday 9th September

With the Credit & Collections Technology Think Tank now moving to Wednesday 21st October Credit Connect will be running the Online Collections Technology Think Tank on Wednesday 9th September.

The event will feature a number of discussions on what will the future of collections look like?

The event will seek to create an engaging environment with the aim of enabling all participants to learn about the change within collections and role technology and innovation has to play.

Lenders, creditors and collections specialists will discuss, debate and dissect regulatory and thematic business challenge as a result of the pandemic which has economically impacted household finances but collections processes and strategies.

The Online Think Tank will focus on how collections teams can improve profit and loss using technology. The event will aim to arm attending companies with strategies which can be implemented into their business.

The event will focus upon panel discussions across a number of thematic collections issues with the aim of problem-solving and examining how companies can utilise people and technological innovations effectively as we move into a new way or working.


Qualifying Collections professionals include:

Banks, Building Societies, Credit Card providers, Utility companies, Mortgage and Loan companies, High-Cost short Term Lenders, Home Credit providers, Motor Finance providers, Telecoms & Media providers, Debt Purchasers, Debt Collection Agencies, Debt Advice specialists plus other collections professionals.

Provisional Agenda:

To follow soon.

Why collections specialists should attend:

  • Educational: Learn from peers and sharing of ideas and take away key industry opinions and learn about new technology
  • Benchmarking: This is a great opportunity for attending companies to evaluate collections strategy and review comparison to their peers 
  • Unique format: our unique format enables participants to network extensively, discuss, debate and dissect topical issues
  • Discover something new: experience new technologies, innovations, and services that are available to help to transform your collections plans, increase productivity and make better decisions 
  • Join the community: expand their network in a new and engaging environment

Attendee Rates :

  • To follow soon

Or Call 01622 437014 to request a booking form or email

Confirmed Speakers:

Will be confirmed soon.

Partners and sponsors:




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Details of more sponsors will follow soon

Call 01622 437014 for details on sponsorship opportunities at the next event or email:

Book Your Attendance:

CALL 01622 437014 or


SPEAKER OPPORTUNITIES: If you would be interested in joining an event panel please call 01622 437014 or email:

Showcase your company:

COLLECTIONS TECHNOLOGY DEMONSTRATIONS: There are some limited opportunities to demonstrate collections technology at the event. If your company is interested in then please call 01622 437014 or email:


Attendee Rates:

*The event attendance rate will be confirmed by Credit Connect base upon current company and job title and company sector. Special rates available on request for multiple bookings.
**Limited places are available to sponsors, sponsor guests and a limited amount of tickets are available to suppliers, details will be qualified upon registration.
Please note the event attendee list is limited in numbers so book early to ensure your place.