The winners of the second annual 2018 Credit & Collections Technology Awards have been revealed. There were sixteen winners from the eighteen Awards categories which are covered by four main headings of Credit, Collections, Credit & Collections services and Innovation.
The awards ceremony was held at Credit Services Association’s (CSA) annual Gala dinner at the Crown Plaza Hotel in Stratford-upon-Avon hosted by comedian Matt Forde and Peter Wallwork Chief Executive of the CSA.
A wide range of exceptionally high-quality entries were received in this year’s competition with the winners of the awards coming from a cross-section of the industry. In the main Innovation Leaders category, there was deserved recognition for Dan Hancocks of CoCredo winning the Technology Innovator Person of the Year Award. Jaywing picked Technology Team of the year. CreditLadder won the Innovation in Credit category. Whilst a joint entry from Paylink Solutions and Lloyds Banking Group Financial Wellbeing picked up the highly coveted Innovation in Collections & Recoveries title. Other notable wins on the night included double wins for collections customer engagement specialist provider Webio and lender software provider Zoot.
Colin White, Director of Credit Connect Media, organisers of the Awards said “The evening is the culmination of a body of work by an industry obsessed with technological excellence, innovation and progression. All finalists should be very proud of their contribution to this process. These awards showcase technically great products that help enhance best customer outcome experiences through lending or collections. Congratulations to this year’s winners.”
The Credit & Collections Technology Awards were launched last year and have been created to provide a showcase from which technology specialists can present and share industry credit and collections solutions. The Awards seek to find innovation and technology which best supports customer outcome. The aim of all entrants is to provide a solution which places best customer outcome at the heart of all technology and innovation. Winner and finalist status highlight the success of companies and individuals who have lead the way in enhancing credit and collections technology.
2018 Credit & Collections Technology Awards – Winners list:
Anti-Fraud solution (sponsored by Cifas): GBG
Credit Reference & Information solution: TotallyMoney
Credit Risk Solution: LendingMetrics
Credit Underwriting solution: Zoot
Finance Lending solution: Divido
Collections & Recoveries solution: Webio
Contact Centre solution: Lightico
Data & Analytics solution: Zoot
Legal Software solution: CreditForce
Payment solution: Acquired
Credit & Collections categories:
Affordability Assessment solution: Bean
Compliance & Regulatory Technology solution: SmartSearch
Customer Engagement solution: Webio
Vulnerable Customer Identification & Screening solution: elanev
Innovation Leaders categories:
Technology Innovator Person of the Year: Dan Hancocks – CoCredo
Technology Team of the Year: Jaywing
Innovation in Credit: CreditLadder
Innovation in Collections & Recoveries: Paylink Solutions and Lloyds Banking Group Financial Wellbeing