International debt collection specialist Atradius Collections has appointed a new Country Director for the UK and Ireland. Yvette Gray has taken the helm at Atradius Collections – a business she helped bring to the UK 13 years ago.

With industry experience built up over nearly three decades,  Gray has been trade credit insurer Atradius since 1999. Building her specialist skills in roles spanning risk services including claims and risk management, she joined Atradius’ SRM team, a specialist unit servicing insolvent and high-risk businesses. In 2007, she moved across to Atradius Collections and was part of the project team instrumental in setting up the business in the UK and Ireland. During 13 years with Atradius Collections, Gray has held senior posts in managing customer relationships and establishing the UK business before expanding to an international remit in her most recent role as global programme manager.

Commenting on her new appointment, Gray said “My focus for Atradius Collections is on continuous improvement; always striving to deliver the best results with best-in-class customer service. As international operators, we can make the difference to a company’s viability. Bad debt can easily cripple a business and our customers rely on our ability to recover debt from unpaid invoices across the globe both efficiently and effectively.”

“For me, Atradius Collections has a real family feel to it and is a great place to work. There is an immense amount of talent here with people striving to make a difference and who care about what they are doing. My aim is to cultivate this energy and provide a platform for positive change as we evolve the business for the future.”