Liverpool-based Debt Collection Agency (DCA) and provider of outsourced early arrears and white label solutions, Ardent Credit Services has appointed Nataly Rapoport as the company’s new Risk and Compliance Director.

Rapoport joins the growing business from Capita-owned akinika Debt Recovery (formerly iQor) where she held the same position for over 10 years. Rapoport holds a distinction level diploma in international compliance from Manchester Business School and has worked in compliance for over 18 years.

Ardent Managing Director John Ricketts said “Staying ahead of the curve with regards to all aspects of risk and compliance is vital and I’m looking forward to working with Nataly again. Nataly brings a wealth of experience at the highest level and is the perfect fit as we continue implementing our growth programme”.

Ardent CEO Steve Murray says the company’s ongoing capital investment programme is yielding results ‘across the board’ and that the company’s focus is ensuring ‘watertight client delivery’. “Our focus is on providing best-in-class infrastructure to support our people development activities, with the ultimate objective of ensuring very happy clients. Nataly will strengthen our senior management team and bring a fresh perspective to a key part of business performance.”

Ardent Credit Services