Debt Collection Agency, Ardent Credit Services has announced that it has made three senior appointments as its long-term growth plan continues to yield results.

Ruth Pointon has been appointed Collections Director, having previously worked as Head of Operations and latterly Client & Solutions Director for Akinika Debt Recovery. Shahaab Afzal (Shabby) has joined the company as its new Operations Manager – Voice Systems from Akinika Debt Recovery.

Whilst Stefano Ciucci is the company’s new Head of ICT, having previously acted as senior IT Architect and Manager for primary IT companies and Government departments in Rome.

Welcoming the three new arrivals Ardent CEO Steve Murray said: “The market continues to evolve in light of regulatory change and advances in technology and strengthening our management team will ensure that we stay ahead of the curve. Our capital expenditure this year will be our highest ever and we’re matching that with a training and development focus. I’m delighted to welcome Ruth, Shabby, and Stefano to the team and I am looking forward to the impact of their contribution.”

The company is currently investing across its technology platform to facilitate enhanced performance, productivity and client satisfaction.