Yorkshire Energy Limited (also known as Daisy Energy) a gas and electricity supplier with around 74,000 domestic customers, and a small number of non-domestic customers, is ceasing to trade.

Under Ofgem’s safety net, the energy supply of Yorkshire Energy’s customers will continue and outstanding credit balances of domestic customers will be protected.

Ofgem will choose a new supplier to take on all of Yorkshire Energy’s customers. This supplier will contact these customers shortly after being appointed.

Philippa Pickford, Director of Retail at Ofgem, said “Yorkshire Energy customers do not need to worry, as under our safety net we’ll make sure your energy supplies are secure and domestic customers’ credit balances are protected.”

“Ofgem will now choose a new supplier for you and whilst we are doing this our advice is to wait until we appoint a new supplier and do not switch in the meantime. You can rely on your energy supply as normal. We will update you when we have chosen a new supplier, who will then get in touch about your new tariff.”

Commenting on the latest energy supplier to go bust Natalie Hitchins, Head of Home Products and Services at Which?, said “The collapse of Yorkshire Energy will be deeply concerning for customers, especially those in vulnerable situations and facing financial difficulties due to the pandemic. However, customers should not panic and while they wait for Ofgem to appoint a new provider we’d recommend taking a meter reading.’

“The regulator must appoint a new supplier as soon as possible and work with it to ensure a smooth transition and vulnerable customers are able to receive the same level of support.’

“Once the transition is complete, customers are under no obligation to stay with the appointed provider and should consider shopping around for a better deal – in both price and customer service.”