Equifax, the consumer and business insights specialist, has appointed Tony Banks as Vice President (VP) of Operations for the UK and Ireland.
With over 20 years of experience in the banking sector, Banks will be responsible for overseeing all operational activities at Equifax sites including London, Wexford, Leeds and Nottingham. He will work closely with senior managers across the business to ensure the company’s activities and working practices are carried out with maximum efficiency and aligned to positive customer outcomes. Banks will be based in London, and report directly to Patricio Remón, President for Europe at Equifax.
Banks joins from RBS, where he held numerous senior roles including head of commercial customer service and head of operational service for corporate and institutional banking. During his time at RBS, he was heavily involved in major change projects within the business, including the integration of NatWest Bank.
Patricio Remón, President for Europe at Equifax, said: “Tony brings a wealth of experience, knowledge and expertise to Equifax. He’s a proven operations and transformation executive, who has delivered numerous initiatives benefiting end customers. We have a continuous focus on evolving and improving our operational procedures, which is of paramount importance to deliver excellent services for our clients. Tony’s appointment will be integral to this process.”