Credit Connect Media will host a free live webinar on Tuesday 15th December which will showcase innovation in mobile collections technology.
The webinar titled ‘Agile collections technology that’ll outlive the pandemic’ is the latest in the series of Credit Connect webinars which have looked at the latest thematic innovations enhancing collections strategy. The event partner for the webinar will be customer engagement specialist Esendex.
The webinar will showcase how Esendex’s award-winning Mobile Collections technology takes the friction out of the collections process and makes the decisioning for the end-user simple while reducing the cost to serve customers.
Colin White Founding Director at Credit Connect Media will present the webinar and will be joined by Jattinder Singh, Key Account Manager at Esendex.
Commenting on the webinar Jattinder Singh said “2020 has been a year unlike any other in our lifetime. Businesses and people alike have found themselves in circumstances that they wouldn’t have expected otherwise.”
“Everyone has had to adapt; with the introduction of payment holidays and other tactics to protect people as individuals, businesses too need agile collection strategies that are adaptable to customer’s needs. I’ve seen firsthand how implementing a flexible collections strategy can benefit both individuals and businesses.”
“Providing a process which allows customers to make payments whenever and wherever they like, arrange various repayment plans, make a promise to pay or speak to an agent, your business can empower customers to self-cure their debt.”
The 45-minute webinar event will take place on Tuesday 15th December at 10am and is FREE to attend.
Attendees will learn:
- How to strip out the demand and cost of full-time employee resource
- Increase successful collection rates
- Provide a frictionless collections process
- Digitally transform your collection
- Utilise multichannel communications
- Collect data securely
Who should attend:
- Head of Collections
- Collections Managers
- Operations Managers
- Operations Directors
- Digital Transformation Managers