Leeds Building Society has appointed Nick Young as its new Director of Business Transformation to further enhance member and colleague experience.

Young has a background in commercial management and strategic change delivery. He joins the Society from Lloyds Banking Group customer products team where he was responsible for successfully delivering a number of high-profile change initiatives across the savings and personal current account businesses.

Welcoming Nick to the Society, Deputy Chief Executive Officer Richard Fearon, said: “Nick’s appointment illustrates our customer focus and he will further enhance our service to members across all channels.”

“Nick has a strong track record and background in financial services and I’m sure he will have an instant impact within our commercial division, benefitting members and colleagues alike.”