The Lending Standards Board (LSB) has announced that Emma Lovell has been appointed as the LSB’s Chief Executive.

Lovell joins the LSB from R3, the UK trade association for restructuring and insolvency professionals. She will take over from current Interim Chief Executive Mark Neale.

Lovell’s first major task will be to take forward our new mission and strategy, which will be launched at our tenth-anniversary event in February at the House of Lords.

Chris Pond, Chair of the LSB said “Emma joins LSB at an exciting stage in its development, as it prepares to embark on its second decade providing independent and rigorous oversight of self-regulation intended to ensure the highest standards of consumer protection.  Although Mark Neale will be a difficult act to follow, we are delighted that someone of Emma’s exceptional leadership skills has agreed to join us.  She will be an inspiring and authoritative leader, who will – I am sure – cement partnerships with our key stakeholders and take us confidently on the next stage of LSB’s journey.”

Commenting on her appointment, Lovell said I am delighted to be joining the LSB at such an exciting and pivotal time in its journey. The LSB’s renewed mission to drive fair outcomes and protection for consumers within financial services through independent oversight really resonates with me.  I want to ensure that consumers and stakeholders fully understand, and continue to support, the LSB’s mission and work. I look forward to working closely with the great team at the LSB and its key stakeholders to drive the new strategy forward into 2020 and beyond.”