Ofgem has appointed Bulb to take on supplying Gnergy 9,000 domestic customers and small number of non-domestic customers. This follows a competitive process run by Ofgem to get the best deal possible for customers.
Bulb is offering customers a competitive tariff. All outstanding credit balances, including money owed to both existing and former domestic customers of Gnergy, will also be honoured. Bulb will absorb all of the costs of honouring customers’ credit balances and the migration of customers.
For existing customers, energy supplies will continue as normal as they switch over to Bulb on Sunday 22 March 2020.
Customers of Gnergy will be contacted over the coming days about the changes. If customers wish to switch supplier they should shop around. Customers will not be charged exit fees if they decide to switch to another supplier.
Philippa Pickford, Ofgem’s director of future retail markets, said “I am pleased to announce we have appointed Bulb for the customers of Gnergy. Their energy supply will continue as normal and credit balances will be honoured.”
“Bulb will be in contact with customers over the coming days with further information. Once the transfer has been completed, customers can shop around for a better deal if they wish to.”