Ofgem has appointed SSE to take on supplying Brilliant Energy’s 17,000 domestic customers. This follows a competitive process run by Ofgem to get the best deal possible for customers.
SSE is offering Brilliant Energy’s customers, including those supplied under a ‘white label’ arrangement with Northumbria Energy, a competitive tariff.
All outstanding credit balances, including money owed to both existing and former customers of Brilliant Energy will also be honoured, and SSE will absorb a significant portion of these costs. For existing customers, energy supplies will continue as normal as they switch over to SSE on Friday 15 March.
Customers of Brilliant Energy will be contacted over the coming days about the changes. If customers wish to switch supplier they should shop around. Customers will not be charged exit fees if they decide to switch to another supplier.
Philippa Pickford, Ofgem’s director for future retail markets, said “I am pleased to announce we have appointed SSE, which will offer Brilliant Energy’s customers a competitive tariff for their energy. Their credit balances will be honoured and their energy supply will continue as normal.”
“SSE will be in contact with customers over the coming days with further information. Once the transfer has been completed, customers can shop around for a better deal if they wish to.”