PayPlan has been
The Advice Service Alliance commended the free debt advice provider for recognising the shift in client needs and offering a multiple channel approach to customer engagement, including online forms, text, email and apps, ensuring it offers a number of methods to access free debt advice.
Within the report, the Assessor said “PayPlan is a professional and welcoming
“It was a pleasure to visit PayPlan, the
Rachel Duffey, Chief Executive of PayPlan, said “This is an outstanding achievement and a strong testament to our dedicated and passionate PayPlan team. We performed exceptionally well against the new AQS Standard and the whole team should be very proud of the high standards that we achieved.”