Asset management software and analytics, specialist Qualco has unveiled a major platform update of its ExtraCollect service. The update will offer clients and partners a more intuitive user interface (UI), enhanced visibility of customer accounts, and richer data insight.
ExtraCollect is a panel management platform that gives clients access to more than 30 agency partners with proven capability to reduce costs, optimise allocations and enhance collections results. Version 1.5 is released following a successful beta testing period in partnership with one of Qualco’s clients. It is the beginning of a two-year investment and upgrade plan to develop a brand new platform.
The new release is designed to empower clients in their collections strategies. Its new UI look and feel is more user-friendly, making it simpler for clients and agencies to find the information they need to make faster, more effective decisions.
The application boasts greater attention to detail on the usability flow, which focuses more on the user journey from start to finish using gamification principles to encourage user engagement and organisational productivity.
Qualco’s managing director, Christian Jacob, explains the motivation for a review: “Customers have made it clear that traditional approaches to managing and processing data to deliver an effective collections and recoveries strategy leave critical gaps. In response, Qualco’s latest version of the ExtraCollect application includes all the tools required to enable better decision making. For example, SAS and SAP BusinessObjects are integrated within the application to provide enhanced insight and reporting at no extra cost to the user.”
“It is our aim to deliver the richest set of data with the highest level of detail to our clients. The continual evolution of Qualco’s ExtraCollect platform is evident in this rich release of new capabilities, built in close collaboration with leading customers and agency partners to provide a better user experience with rich data insight.”