Business process outsourcing (BPO) Target Group and operational has announced the appointment of two hires in the client services and business development teams.

Neil Glover joins as Business Development Director, while Target also added David Facenfield as a Client Development Director within the client services team, as Target looks to strengthen its offering to clients.

Glover brings a wealth of experience from across financial services and the legal sector and has held positions at some of the largest global enterprises, as well as at EY, Freshfields, Proskauer and Withers. Through his experience, he has an expert understanding of the financial services sector and the challenges it faces, and an ability to guide clients through such challenges, helping them to capitalise on digital transformation and make improvements to customer experience.

Facenfield has over 21 years of experience in business process outsourcing across a wide range of client facing roles, including account management, operations and change. David joins Target from Teleperformance and has worked at the likes of TalkTalk, Virgin Media and Firstsource Solutions in their outsourcing and client relationship teams.

Ian Larkin, CEO at Target Group, said “It’s fantastic to have people of Neil and David’s experience join us at Target. Their combined expertise in financial services and outsourcing, as well as their impressive ability to build strong relationships with clients, is sure to be a great asset for Target.”

“Target has been on a significant upward trajectory for a number of years and we want to continue on this growth path. As such, we have built a really strong proposition and I am looking forward to Neil and David helping to continually add value to clients and the business as a whole.”