Ofgem has appointed Together Energy to take on supplying OneSelect’s 36,000 domestic customers. This follows a competitive process run by Ofgem to get the best deal possible for the customers of OneSelect, which ceased trading on Monday 10 December. 

Together Energy is offering OneSelect’s customers a competitive tariff and will honour all outstanding credit balances, including money owed to both existing and former customers of OneSelect.

For existing customers, energy supplies will continue as normal as they switch over to Together Energy on Friday 14 December.

Customers of OneSelect will be contacted over the coming days about the changes. If customers wish to change their tariff or switch supplier they should ask to be switched to another Together Energy tariff, or shop around. Customers will not be charged exit fees if they decide to switch to another supplier.

Philippa Pickford, Ofgem’s director for future retail markets, said “We are pleased to secure a deal with Together Energy, where OneSelect’s customers will be offered a competitive tariff for their energy. Their credit balances will be honoured and their energy supply will continue as normal.”

“Together Energy will be in contact with customers over the coming days with further information. Once their account is fully set up, customers can shop around for a better deal if they wish to.”