Cardiff Energy Supply, a small supplier with approximately 800 domestic gas customers, will be ceasing to trade. Ofgem has appointed SSE as the supplier of last resort for these customers.
Ofgem said in a news release that customers do not need to worry as they will continue to receive gas supplies as normal and credit balances will be protected. Pre-payment customers will also be able to top up as normal.
From today Cardiff Energy Supply’s customers will be supplied gas by SSE with accounts will be fully set up over the coming weeks. SSE will honour the credit balances of current and former Cardiff Energy Supply customers. Current and former customers who owe money, or are in debit to Cardiff Energy Supply should wait to hear from SSE or Cardiff Energy Supply’s administrators.