Customer Engagement -Collections Technology Think Tank (September 2021)

The importance of communications. Getting your company’s messaging and communications strategy right will be of key importance as we enter, what could be, a fragile economic climate for consumers

CONNECTED NEWS 2.1 Delivering responsible vulnerable communications

What is responsible communication? How can businesses make sure their vulnerability strategies are working?

Business Change - Commercial Credit & Collections Conference (June 2021)

Credit Management options adapting to business change, post-pandemic and post Brexit. How can we combat potential late payment/bad debt?

Post Pandemic Trade Credit -Commercial Credit & Collections Conference (June 2021)

2020 was a year of disruption, uncertainty, and hardship. What we can expect to see in a post-pandemic world? What are the challenges and the opportunities that exist in 2021 and beyo

Insolvency and Zombie Companies - Commercial Credit & Collections Conference (June 2021)

The threat of zombie companies. Pandemic policy responses by the UK government and the Bank of England have created a new generation of ‘zombie’ companies that could drag on the UK economy

Technology and Credit Management - Commercial Credit & Collections Conference (June 2021)

The role new technology can play, what are the customer engagement strategies?

Open Banking - Lending Technology Think Tank (April 2021)

Open Banking and Affordability: Assessing affordability. Identifying vulnerable customers, does technology have a role to play? Assessing explainable AI in financial services

Credit Risk - Lending Technology Think Tank (April 2021)

The new models for identifying risk. What critical information do you need to know to make sharper risk-based decisions? What is the scope of the due diligence that your company should perform to reduce your risk?

Fraud - Lending Technology Think Tank (April 2021)

What can be done to protect lenders without damaging customer experience? The importance of real-time intelligence in preventing fraud. The importance of identity verification.

Lending Futures - Lending Technology Think Tank (April 2021)

The current lending technology landscape, how the wider society is impacting lending patterns. What’s on the horizon and shaping the future of lending. Plus a look at payment innovation.

Customer Engagement - Collections Technology Think Tank (March 2021)

In a fragmented collections environment, this panel session examines customer engagement strategies

Open Banking in Collections - Collections Technology Think Tank (March 2021)

Discussion examing how open banking strategies are being implemented into collections.

Business Transformation - Collections Technology Think Tank (March 2021)

The future of collections. 2020 was the year of change for consumers, this session will discuss how business transformation can be achieved to adapt to an ever-changing environment.

Affordability - Collections Technology Think Tank (March 2021)

Assessing affordability. Identifying vulnerable customers using new technology.

Open Banking in Collections - Collections Technology Think Tank (September 2020))

Is Open Banking the answer to collections and does it offer a real solution in collections?

Customer Engagement in the Pandemic - Connected News

How can technology help with collections customer engagement hurdles in an unpredictable world?

Vulnerable Customers and Affordability -Collections Technology Think Tank (September 2020)

Assessing affordability. Identifying vulnerable customers, does technology have a role to play?

Digital Business Transformation - Collections Technology Think Tank (September 2020) - COLLECTIONS TECHNOLOGY THINK TANK

What will be the impact of business transformation upon a business? How important is business transformation flexibility? The current collections technology landscape, how the wider society is impacting collections. What’s on the horizon and shaping the future of collections.

Customer Engagement in the digital generation - Collections Technology Think Tank (September 2020)

How can companies maintain values using technology and not lose the human touch?

Accelerating the adoption of digital collections - CONNECTED NEWS

The first edition of Connected News, Credit Connect talked to Gareth Bailey from DebtStream and Matt Whale from Hoist Finance and examining how COVID has accelerated the adoption of digital in collections and asking what will collections operations of the future look like?

Agile collections technology that’ll outlive the pandemic - WEBINAR

The webinar will give a demonstration of a UI that works and generates a strong engagement – taking the friction out of collections processes and making the decisioning for the end-user simple. Also, showcasing the automated signposting of customers to dedicated paths based on their circumstances, previous interactions and current input – and a quick preview of the newer tech we’ve baked into our portals that adds familiarity in engagement by using add ons like ApplePay and GooglePay.