This year will take place online with a live Awards ceremony.
The fourth annual Credit & Collections Technology Awards ceremony will take place online with coverage beginning at 2.45pm.
The event was originally planned to be announced at the Midland Hotel in Manchester. This will be the venue for the event in November 2021.
The ceremony is a celebration of the companies that have consistently raising the bar and pushing the profession forward through innovation.
The afternoon provides a fabulous opportunity to celebrate the ‘best in class’ in the industry as finalists gathered to hear who will triumph this year.
Provisional Event timelines
- 2.45pm start ,more details to be confirmed soon.
VIEWER DRESS CODE: This a black tie event.
Thursday 19th November 2020
The next discussion will focus on Customer Engagement.
Speakers will Centrica and Business Stream will join supplier sponsor Aspect and Credit Connect to discuss the impact of the pandemic upon consumers and businesses and the role that technological innovation has played during the time of change the country is now experiencing.
- Gary Moffat, Contact Strategy Manager (Collections)
- Martin Kirby, Head of Risk and Collections from Business Stream
- Martin Alderson, Global Account Director from Aspect Software
Credit Connect will also announce the 2020 Credit & Collections Technology Power list which also highlights the Top 20 Companies as part of the webinar.
Thursday 26th November 2020
24th-26th November 2020
This Virtual five-day conference is a must-attend event for Finance Directors, Chief Finance Officers and Credit Managers.
Join our inaugural virtual Live and On-Demand conference. This conference series is designed to provide you with a truly innovative experience, completely new to this sector. All sessions are tailored to provide you with the latest insights and industry innovations in order to help you make better decisions for 2021.
Join us for our 5-day conference to help you make 2021 a much stronger and more resilient year.
Monday 7th December – Friday 11th December 2020
9am start each day
Online Collections Technology Think Tank
To be confirmed
What will the collections landscape look like in 2021?
Following the successful launch of the Online Collections Technology Think Tank in September 20201 the second edition will take place in March.
The event will feature a number of discussions on what will the future of collections look like in an unpredictable world .
The event will seek to create an engaging environment with the aim of enabling all participants to learn about the change within collections and the role technology and innovation has to play in the ‘new normal.’
Lenders, creditors and collections specialists will discuss, debate and dissect regulatory and thematic business challenges as a result of the pandemic which has economically impacted household finances but collections processes and strategies.
The Online Think Tank will focus on how collections teams can improve profit and loss using technology. The event will aim to arm attending companies with strategies that can be implemented in their business to enable maximum business returns.
The event will focus on panel discussions across a number of thematic collections issues with the aim of problem-solving and examining how companies can utilise people and technological innovations effectively as we move into a new way of working.
Qualifying Collections professionals include:
Banks, Building Societies, Credit Card providers, Utility companies, Mortgage and Loan companies, High-Cost short Term Lenders, Home Credit providers, Motor Finance providers, Telecoms & Media providers, Debt Purchasers, Debt Collection Agencies, Debt Advice specialists plus other collections professionals.