Household disposable income average increased to £39,200 in 2025

The average disposable household income across the UK rose by 3.5% to £39,200 in 2025, according to the Office for National Statistics  (ONS). The data showed that the median household disposable income for the poorest fifth of the population increased by 5.6% to £18,300, bringing it back in-line with FYE 2020 pre-coronavirus (COVID-19) pandemic levels.…

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Dramatic increase in consumers borrowing to pay bills

Intrum’s annual European Consumer Payment Report has shown that consumers can meet their immediate needs, but their reliance on borrowing has increased dramatically, suggesting that pressure is growing beneath the surface. The data showed that late payment levels have remained static; 72% of consumers have borrowed money or used credit to pay bills in the past…

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Over half of people not confident they can afford comfortable retirement

6th October 2026 Consumer Collections | #retirement

New polling from Independent Age has shown that 55% of adults under the age of 65 are not confident they will have enough money to live comfortably in retirement. The charity, which today launches a new strategy and visual identity, says these findings should raise the alarm about the threat of poverty in later life…

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InDebted appoints new CEO and CFO to accelerate global growth

5th October 2026 Appointments |

InDebted has announced the appointment of Chris McNamara as Chief Executive Officer (CEO) and Brendan Lee as Chief Financial Officer (CFO). The appointments complete a CEO search that InDebted opened in April, when founder Josh Foreman moved from Chief Executive Officer into a dedicated Founder and Executive Director role. McNamara joins from Advanced Navigation, where…

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Government warned to act now to prevent another energy bills crisis

Energy UK has again warned the Government of the growing economic cost of failing to tackle high energy bills, with predictions pointing to the biggest rise in four years come January, while customers are in an even more challenging financial position. This week saw the current price cap, which runs until the end of December,…

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Energy prices expected to rise further in the New Year

Ahead of household energy bills rising by 4% from 1st October, Cornwall Insight have released new forecasts which suggest a bigger increase is on the way in the new year. The price cap is expected to rise by 16% compared to October, reaching £1,999 a year for a typical dual-fuel household¹ in January 2027, an…

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Consumer credit increased to £2.5bn in August

Consumer credit borrowing grew to £2.5 billion in August, up from £2.1 billion in July and above the previous 6-month average of £1.9 billion. Within this, credit card borrowing was £1.2 billion in August (up from £0.9 billion in July) and borrowing through other forms of consumer credit (such as car dealership finance and personal…

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Price of diesel reaches all-time high

Diesel prices have reached a record 199.18p per litre, adding further cost pressure for businesses that depend on vehicles, deliveries, and logistics. The UK imports around 55% of its diesel, with roughly a third of those imports coming from the USA, while restrictions on US diesel exports create another potential supply risk. The market briefing…

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CSA publishes new guidance tackling misinformation

30th September 2026 Consumer Collections | #debt collection

The Credit Services Association (CSA), the trade body representing the UK debt purchasing and debt collection industry, has published new guidance to address widespread and harmful misinformation about Deeds of Assignment (DOA) and Data Subject Access Requests (DSARs). The guidance follows discussions with the Information Commissioner’s Office (ICO). The new guidance is available on the…

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Arum announces new Chief Executive appointment

29th September 2026 Appointments |

Collections and recoveries technology, AI and data specialist Arum has announced Jamie Waller as Chief Executive Officer and Executive Chair. Waller brings more than three decades of experience founding, building and scaling businesses across the collections and recoveries industry globally, having previously founded the collections business CDER Group and FinTech organisation Hito. Under Waller, Arum…

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Call for debt relief refunds to be claimed before the end of the year

The Insolvency Service is encouraging anyone who paid for a debt relief order (DRO) but did not submit their application to make contact for a refund. Thousands of people can claim money back after the £90 DRO application fee was scrapped The Insolvency Service has written to everyone affected, but some customer contact details may…

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Young adults still value prefer face-to-face finance advice

29th September 2026 Consumer Collections | #financial advice

Research from Newcastle Building Society reveals that while young people increasingly use AI for financial advice, they still prioritise face-to-face interactions with trusted advisors. Exclus­ive find­ings for the Express’s Save Our High Street Banks cru­sade, strengthen demands for high street branches to remain open, as it con­firms huge demand across all age groups for per­sonal…

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Half of ‘Mumlords and Dadlords’ give rent back to help children buy their first home

28th September 2026 Consumer Collections | #house rents

Britain’s ‘Mumlords and Dadlords’ are helping their adult children onto the housing ladder, with more than half of parents who charge rent using the money to help their offspring buy their first home, according to new research from Nationwide. The findings highlight the increasingly important role families, and the family home, are playing in helping…

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