Credit Connect launches new Technology & Services Industry Leaders list

Credit Connect Media has announced that it will launch a new Technology & Services Industry Leaders list at its Autumn event series, which also features the Credit & Collections Think Tank and Commercial Credit & Collections Conference, followed by the 2026 Credit & Collections Technology Awards. The events will take place on Wednesday, 18th November…

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Nearly one in four would struggle to cover an unexpected £300 bill

Nearly one in four (39%) of adults (27.2 million, as of March 2026) would struggle to cover an unexpected £300 bill, new research from Chetwood Bank has revealed. The research found that financial resilience remains under pressure, with more than half (55%) of UK adults saying they have changed their savings or financial plans in…

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One in four graduates can expect to be financially worse off after University

A quarter of graduates can expect to be financially worse off after going to university, especially those who take creative or performing arts degrees, according to new research by the Institute for Fiscal Studies (IFS). People who took their GCSEs in 2002 and went to university will earn around 40% more over their lifetimes (£320,000…

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One in three renters face 35-year wait to save for first-home deposit

A third of renters are saving £100 a month or less and face a 35-year slog to get on the property ladder – with the goalposts moving if house prices climb. According to data from Connells, part of the Skipton Group, the current average first-time buyer deposit stands at £41,403, with properties they are buying…

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Unpaid benefit debts could lead to driving licence bans under new crackdown

Fraudsters and debtors who refuse to pay face tough new consequences, including direct deductions from bank accounts, as new laws come into force. People who have stopped receiving benefits but still refuse to repay money owed to the Department for Work and Pensions (DWP) could also be banned from driving under the new rules. The…

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New report says HMRC must learn to reduce Child Benefit fraud and errors

HMRC used Home Office travel data in an innovative attempt to address a major driver of fraud and error in Child Benefit, which totals £270 million annually, but it lacked sufficient governance and risk management and did not consider the impact on claimants, a new National Audit Office (NAO) report finds. In 2021, HMRC identified…

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Two-thirds say cost-of-living has increased credit in everyday spending

Two-thirds (67%) of credit users agree that cost-of-living pressures have increased the use of credit in everyday spending, with nearly six million customers revealing they are doing so with greater intentionality than ever before, according to research by Zilch. The finding comes from the Credit Confidence Study, Zilch’s new study of over 10,000 UK adults and over 6,600 users…

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Firm fined £300,000 after targeting people in debt with unlawful texts

23rd June 2026 Consumer Collections | #fraud

The Information Commissioner’s Office (ICO) has fined KRA Consultancy Ltd (KRA) £300,000 after it targeted people who were already in financial difficulty with unlawful spam texts – including fake bailiff messages. The Manchester-based company sent 5,575,715 unsolicited direct marketing texts between April 2022 and May 2025, promoting debt solutions to people who had already been…

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Families paying £774 a year to stay online

22nd June 2026 Consumer Collections | #online

UK households are now spending an average of £64.52 a month, around £774 a year, just to stay connected, according to new research commissioned by Go Compare. The study found that around four in ten (41%) households are paying for at least one subscription they are not fully using, highlighting how unused and forgotten services are…

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Personal insolvencies increase by 2%

Latest monthly figures from the Insolvency Service for England & Wales for May 2026 indicate that there were 11,223 personal insolvencies, 2% higher than April 2026 but 10% higher than in May 2025. Personal insolvencies  in May were 10,955. Personal insolvencies were 10% higher in May 2026 compared to the same month in 2025 when…

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Enforcement sector criticises TV programme for fuelling hostility towards frontline staff

Enforcement agents have criticised a recent segment on Good Morning Britain (GMB), warning that the inflammatory language used risks escalating violence towards workers on the ground. Amy Collins, the new President of the Civil Enforcement Association (CIVEA), the principal trade body representing the sector, published a response to the programme (which aired on 17 June)…

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One in five young men do not consider controlling someone’s spending as abuse

One in five young men do not consider controlling someone’s spending as abuse, as the government and banks unite as part of the Enough campaign. Victims and survivors of economic abuse will benefit from a new partnership to tackle the issue, as new figures from a survey by Ipsos UK published by the Home Office…

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Second charge mortgages grew by 21% in April

New figures released by the Finance & Leasing Association (FLA) show that second charge mortgage new business volumes grew by 21% in April 2026. Commenting on the latest new business figures for the second charge mortgage market, Fiona Hoyle, Director of Consumer Finance & Mortgages and Inclusion the Finance & Leasing Association (FLA), said “The…

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