Credit, Collections & Insolvency News
The Credit Services Association (CSA) has set out ten challenges for how public sector recoveries and collections could evolve, to better support people in financial difficulty and improve outcomes for taxpayers. The new paper, published by the CSA, is titled ‘Ten key discussions in the debate around modernising public sector collections.’ The trade body for…
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The Government has announced that is it modernising rules around council tax debt collection, as the Ministry of Housing, Communities, and Local Government responded to their modernisation consultation. The Government announced that the timeframe before a person loses the right to pay in instalments will be extended from one missed payment to three, and at…
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British households reduced non-essential spending last month due to rising fuel prices and uncertainty from the Iran war. According to Barclays’ consumer spending report, fuel spending rose 1.6% year-on-year, pushing essential spending up by 0.5%. However, non-essential spending growth slowed to 1.1%, with travel spending down 3.3% due to flight disruptions. Consumer card spending increased…
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Rising energy prices caused by the war in the Middle East will cause a drop in living standards for households, according to new analysis by the Resolution Foundation Despite some lower-income households receiving a long-overdue real-terms increase in their benefits, we now estimate – based on market-forecasts for the rise in energy prices consistent with…
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Neither the Covid-19 pandemic nor the cost-of-living crisis produced significant deterioration in average collections on established paying portfolios, according to analysis by credit management firm Intrum. Using advanced econometric techniques, Intrum examined the performance of proprietary portfolios of defaulted debt between 2016 and 2025. The analysis examined the influence of macroeconomic variables (such as real…
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New figures released by the Finance & Leasing Association (FLA) show that second charge mortgage new business volumes grew by 27% in February 2026. Commenting on the latest new business figures for the second charge mortgage market, Geraldine Kilkelly, Director of Research and Chief Economist at the Finance & Leasing Association (FLA), said “The second…
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Latest data from the Bank of England has found that loan defaults have risen to 6.2% in early 2026, the highest since late 2024 (7.8 per cent), when the UK had seen several hikes in interest rates. Unsecured lending defaults hit 18.6% in Q1 this year, the highest figure since the last quarter of 2023.…
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Credit Connect has announced the shortlist of companies and partnerships for this year’s third annual Credit & Collections Industry Awards. The finalists for this year’s awards consist of 108 entrants (whittled down from nearly 115 entries) from nearly 80 companies within the shortlist. There are over 20 partnership entries in the running to win across…
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Two thirds (64%) of couples claim higher living costs is making money a bigger issue in their relationship according to new research from Hymans Robertson Personal Wealth. Despite this, less than half (46%) say they know how much their partner earns and only 14% of couples say they regularly discuss their finances together, suggesting many…
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New Barclays research shows that a long‑standing reluctance to talk about money continues to affect how confidently adults manage their household finances. While many avoid financial conversations – often reflecting attitudes shaped in childhood – there is growing recognition that being more open can make a real difference. With six in ten adults (59 per…
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Families in the bottom decile of the income distribution will be at the sharp end of the latest development in the cost of living crisis, and changes to energy and fuel prices alone could mean they experience a rate of inflation almost a percentage point higher than households in the top income decile by the…
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Ofgem’s latest debt and arrears data shows that total energy debt has risen once again and now stands at a record £4.55 billion for the period to the end of 2025, up 18% year on year. As essential bills like gas and electricity continue to drive the cost of living crisis, StepChange reveals that client…
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London is the only major city in Britain where household financial health is worsening, according to new research by Lowell. While financial pressure is beginning to ease across much of the country, London is not sharing in the recovery. Households in London are using up their savings: London is the only major city where emergency…
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