Credit, Collections & Insolvency News
Britain’s ‘Mumlords and Dadlords’ are helping their adult children onto the housing ladder, with more than half of parents who charge rent using the money to help their offspring buy their first home, according to new research from Nationwide. The findings highlight the increasingly important role families, and the family home, are playing in helping…
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With households already stretched by the cost of food, energy and other essentials, new research suggests millions of UK drivers are just one fault away from a financial shock. New research commissioned by subscription lender Creditspring among 1,273 UK drivers found that a quarter (25%) have no money put aside specifically for vehicle emergencies, leaving…
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Citizens Advice has warned that while energy supplier customer service is slowly improving, suppliers must go further to support households ahead of a challenging winter. The charity’s latest Star Rating, covering April to June 2026, shows a small improvement across the board. The median score sits at 3.4 out of 5 – up from 3.26…
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Ofgem’s latest social obligations (debt and arrears) report has revealed that total domestic customer debt and arrears, across a period of more than 91 days, now top £5 billion among households in Britain. This marks a 4.8% increase from Q1 2026 and a 13% year-on-year increase. This comes as StepChange data further illustrates the pressures…
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New figures released by the Finance & Leasing Association (FLA) have shown that second charge mortgage new business volumes grew by 1% in July 2026. Commenting on the latest new business figures for the second charge mortgage market, Fiona Hoyle, Director of Consumer Finance & Mortgages and Inclusion the Finance & Leasing Association (FLA), said “The…
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Millions of households that appear financially secure today could be vulnerable to future financial shocks, according research by Yorkshire Building Society in collaboration with the University of Bradford, which provides a practical framework for understanding financial vulnerability and resilience. Drawing on data from 10,000 UK adults and advanced predictive modelling, the report finds that many households…
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New research from Trust Payments has found that missed payments in the consumer credit and collections sector are not solely a question of customer willingness, with industry professionals also pointing to administrative errors, limited payment options and communication failures as contributing factors. The findings come as millions of UK consumers continue to experience difficulty meeting…
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The Financial Conduct Authority (FCA) has issued a fresh warning to people in need of debt advice about the importance of seeking free, impartial and trustworthy advice. The Regulator has identified several red flags to look out for to ensure consumers are dealing with properly regulated and legitimate debt advice providers. The red flags include:…
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A new survey by credit card brand Aqua has revealed that almost two in five people (38.8%) typically run out of money before their next payday. Almost a quarter of people (23%) worry every day about having enough money till payday, highlighting the financial pressures many households may face when trying to make their income…
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Latest monthly figures from the Insolvency Service for England & Wales showed that personal insolvencies decreased by 2% in August 2026 compared to the previous month, with 11,644 individuals entering insolvency in England and Wales. This was similar to July 2026 and 3% higher than in August 2025. The personal insolvencies consisted of 725 bankruptcies,…
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New analysis from debt advice provider PayPlan has found that the average person seeking debt advice in 2026 is juggling 10 separate unsecured debts (such as credit cards, personal loans and overdrafts) totalling £22,717 – and is left with just £194 a month once essential living costs are met. The findings, drawn from 24,406 people…
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The Consumer Council for Water (CCW) has reported a significant escalation in customer complaints, with figures reaching a 20-year high. CCW’s latest annual household complaints report reveals that complaints from household customers escalated to the watchdog increased by 84% in 2025-26, up to 15,115 from 8,235 in the previous year. It marks the steepest year-on-year…
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A National Student Money Survey has found that 63% of respondents skip meals at least some of the time to save money. The data showed that surveyed students spend an average of £1,146 per month on living costs (£1,326 per month in London) with on average, Maintenance Loans fall short of spending on living costs by £467…
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