2023 Credit & Collections Technology Think Tank review

Credit Connect hosted its third in-person Credit & Collections Technology Think Tank in mid-November in Manchester which saw credit and collections strategies and the impact of the cost of living discussed by sixteen professionals from a variety of industry sectors at the Midland Hotel in Manchester. The themes of cost of living impacting customer engagement,…

Read more

Credit & Collections Technology Awards announces 2023 winners

24th November 2023 Consumer Collections | #featured

The winners of the 2023 Credit & Collection Technology Awards winners have been announced following a live in-person event yesterday (Thursday 23rd November) at the Midland Hotel in Manchester. The awards are the flagship event for innovational technological professionals working in credit and collections and the seventh annual event honoured the UK’s technological innovators, celebrating…

Read more

Credit & Collections Technology Awards announces 2023 shortlist

Credit Connect is pleased to reveal the companies, partnerships and individuals that have been shortlisted in this year’s seventh annual Credit & Collections Technology Awards. The Credit& Collections Technology Awards is the UK’s celebration of tech innovators in credit and collections. The technology-focused award scheme seeks to champion innovation and best customer outcome solutions. The shortlist…

Read more

Regulators holding back fintech firms

A new report from Innovate Finance, published with EY. says regulatory constraints are preventing fintech firms from boosting financial inclusion and helping consumers through a cost-of-living crunch. The report urges regulators to swiftly expand the UK’s open banking regime and loosen rules on robo-advice so consumers can access free financial guidance on managing their debts.…

Read more

Collections Technology Think Tank 4.1 Review

2nd March 2023 Arrears and Recoveries |

Credit Connect’s hosted its sixth Online Collections Technology Think Tank 4.1 last week which saw collections strategies and the impact of cost of living economic stresses discussed by thirteen collections professionals from a variety of industry sectors. The themes of collections risk, customer engagement, affordability and the future of collections were discussed by panelists and…

Read more

2023 Credit & Collections Technology Awards opens for entries

The 2023 Credit & Collections Technology Awards have opened for entries. Launched in 2017, the seventh annual awards seek to recognise excellence in credit and collections technology. The Credit & Collection Technology Awards powered by Credit Connect are judged by independently selected judges from across the industry, who have the enviable task of identifying the best and greatest…

Read more

Over half of financial services sector say AI initiatives are a high priority

New research by FICO has found that the demand for Artificial Intelligence (AI) products and tools is on the rise with more than half of the financial services sector (52%) saying they are a higher priority than 12 months ago, despite the fact that the vast majority (71%) have not implemented ethical and Responsible AI…

Read more

Contact centres failing to grasp customer interaction needs

11th January 2023 Consumer Collections |

Over 70% of UK organisations that offer contact centre services are failing to implement new ways of communicating with their customers, new research by Sigma Connected and Arum has found. Despite a rise in the use of digital technology, the study showed that seven out of ten UK firms don’t look for alternative ways to…

Read more

2022 Credit & Collections Technology Company Power List announced

Credit Connect has announced its annual Credit & Collections Technology company power list for 2022. The fourth edition of the power list is a round-up of the most prominent innovating companies within credit and collections technology. Each year Credit Connect identifies the top 20 ‘Premier’ innovators highlighting the achievements and successes of the top-performing companies.…

Read more

Credit & Collections Technology Think Tank and Awards announces line up

Credit Connect has confirmed the line-up for the Credit & Collections Technology Think Tank and Awards which takes place at the Midland Hotel in Manchester in two weeks’ time on Thursday 17th November. The awards are judged by a panel of industry experts who have reviewed technological excellence in four different sections: creditor and lender,…

Read more

Call for gambling to receive more holistic management to reduce debt harm

19th October 2022 Consumer Collections |

Gambling treatment and support services need to dovetail better with debt advice, to ensure that recovery pathways for people affected by gambling harm are more likely to succeed, according to a new report by the University of Bristol in conjunction with StepChange Debt Charity, supported by the Gambling Commission. The report finds that gambling is…

Read more

Three quarters of consumers concerned about funds for festive shopping period

13th October 2022 Consumer Collections | #spend

Almost three-quarters of consumers are concerned about having enough funds to manage the festive shopping period, according to a new report from fintech platform Trust Payments. The survey of 2,000 residents in the UK to find out their spending habits, purchase patterns and financial concerns found that not only is the festive season a concern…

Read more

2022 Credit & Collections Technology Awards shortlist and Think Tank agenda announced

The finalists for the sixth annual Credit & Collections Technology Awards, the UK’s celebration of tech innovators in credit and collections, have been revealed. The Credit & Collections Technology Awards, organised by Credit Connect Media will host the Awards ceremony as a face-to-face event at the Midland Hotel, Manchester on Thursday 17th November. This year’s awards will…

Read more

1 2 3 36