Credit, Collections & Insolvency News
European business decision-makers feel they are being treated as second-class customers by financial providers, according to new research by CRIF. The research finds that four in ten European businesses (41%) say a lack of innovation in financial services is stifling their company’s growth potential, rising to more than half in Ireland (52%). Alongside these growth…
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Fico has announced the results of its 2026 State of Responsible AI study, developed in collaboration with Corinium Global Intelligence. Now in its fifth year, the report tracks how organisations are adopting responsible AI practices, the early returns they’re seeing from deployments, and the remaining barriers to fully unlocking the technology’s full potential. This year’s…
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Kimberley Bennett has joined Afin Bank as a Mortgage Underwriter, further expanding the specialist lender’s credit team. Last month Afin added new underwriters with experience of the bank’s core propositions including residential, buy-to-let and bridging. Bennett joins from Precise, where she spent more than nine years, rising through the organisation to become a Mortgage Underwriter.…
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The FCA’s enforcement against ‘finfluencers’ has soared since 2024, as regulators ramp up online crackdown globally. The data, sourced by the online broker experts BrokerChooser, shows that enforcement actions undertaken by the FCA against financial influencers increased by +174% in 2025. This continues a trend seen in 2024, when enforcement actions soared by +2,600% compared…
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Paragon Bank has appointed Simon Cockerill as Commercial Director of Mortgages. Reporting to the Managing Director of Mortgages, Louisa Sedgwick, Cockerill will lead the continued development of Paragon’s buy-to-let mortgage sales, distribution and product functions. Working with established teams across the business, he will support further growth in existing and developing areas of the market,…
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Jaja Finance has appointed Abby Vickers as Chief Customer Officer. In the newly created role, Vickers will lead a combined Commercial, Product and Analytics function and take end-to-end ownership of Jaja’s customer and commercial agenda. Vickers joins Jaja from Klarna, where she has been CEO of Klarna Financial Services UK since 2019, leading the UK…
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Traditional high street banks and building societies are losing ground to digital challengers on service quality, according to new research. The findings from CRIF show that traditional banks and building societies are the only type of financial provider where consumers are more likely to say service has worsened than improved over the past three years…
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The average interest rate for a new five-year fixed mortgage has reached 6%, the highest in three years, according to Moneyfacts latest analysis The data shows that the number of sub-5% fixed mortgage deals has plunged by 99%, from 1,494 since the start of September 2026 to just nine today. This figure excludes deals that…
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New research from Fico has shown that fraud leaders across Europe, the Middle East and Africa (EMEA) are grappling with rising fraud complexity and AI-enabled threats, even as they accelerate investment in AI-driven detection and enterprise-wide fraud strategy. The findings, drawn from Fico’s global survey of 202 senior fraud, risk and technology professionals at retail…
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A new report commissioned by Fair4All Finance and authored with PwC has found that although UK financial services providers have made progress in making products and services accessible over the last decade, disabled consumers continue to experience different levels of support depending on the provider they use, the product they need, the channel they choose…
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The average UK home now costs the equivalent of 7.3 times average earnings, down from 7.6 a year ago, according to new research from Lloyds. The ratio is now at its lowest level since 2015. Nationally, the average property price increased by +0.5% over the last year, to £299,131, while average earnings rose by +4.5%…
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Motor finance lenders should continue strengthening their redress preparations despite the ongoing legal challenges to the FCA’s compensation scheme, leading banking and credit advisory firm Broadstone has warned ahead of an Upper Tribunal hearing this week wwk A case management hearing is scheduled for Monday 5th and Tuesday 6th October, which is expected to consider…
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EY has forecast that mortgage lending will grow 3.3% before slowing to 2.2% in 2027 as economic pressures and uncertainty are reducing borrowing demand. Mortgage lending remains comparatively resilient, after interest rates and inflation fell back last year, with growth expected to rise marginally from 3.0% in 2025 to 3.3% in 2026. However, rising unemployment,…
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