Credit, Collections & Insolvency News
Fraud rates within Open Banking payments remain below wider UK payments industry benchmarks as adoption of Open Banking continues to grow, according to the first edition of the Open Banking Payments & Fraud Monitor, published today by Open Banking Limited (OBL). Drawing on data from account providers representing more than 60% of Open Banking payment…
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MoneySuperMarket has announced the launch of a new, exclusive eligibility journey, in partnership with Capital One UK, designed to help people with limited credit history get access to credit and build their credit profile. The new journey is available through MoneySuperMarket and is aimed at customers who are currently underserved by the credit card market…
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PayPoint has announced it has completed the acquisition of AperiData, strengthening its capabilities in Open Banking for customers. AperiData is a real-time credit reference agency and Open Banking platform, focused on modernising the consumer credit market through the use of transaction-level data and advanced financial assessment tools. Since first partnering in 2023, PayPoint and AperiData…
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Oakbrook has become the first UK lender to launch a dedicated GPT-powered app within ChatGPT, enabling consumers to explore combining multiple debts into a single structured repayment plan through a conversational interface. Available under OakbrookOne, the app allows users to model what replacing several existing debts with one monthly repayment could look like, without needing to…
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The Government has announced new measures on how it intends to modernise payment services regulation and update it to support innovations in money and payments. The measures include improving the regulation of payment services and electronic money by integrating it with the UK’s core regulatory approach for financial services. This will mean establishing a single,…
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The Financial Conduct Authority (FCA) has initiated a review into the impact of artificial intelligence (AI) on retail financial services. Sheldon Mills, an outgoing FCA executive, will explore how AI could reshape markets and consumer behaviour. While AI may enhance financial management, Mills warned of potential risks, including biased decision-making and increased fraud. AI is…
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The Financial Conduct Authority (FCA) has announced it is working with major firms to test Artificial Intelligence (AI) in a safe place to better understand the potential benefits and risks. The AI Live Testing initiative, the first of its kind in the financial sector, has been set up to help firms that are ready to use…
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Most banks and financial service providers in the UK are now using artificial intelligence (AI) to power their services, according to new research from CRIF. Six in ten (62%) finance professionals, rising to over two-thirds of banking professionals (68%) specifically, report that their company is already using AI, with one in five (19%) saying that…
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Two-thirds of businesses believe Artificial Intelligence (AI) will be a key driver in UK economic growth, according to research by Lloyds’ Financial Institutions Sentiment Survey (FISS). The research has found that the sector is entering a new phase of AI maturity, with firms reporting tangible business benefits and increased investment in the technology over the…
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The UK banking sector faces significant job losses as banks invest heavily in artificial intelligence (AI). A report from Juniper Research and Zopa Bank indicates that 27,000 roles, or 10% of the workforce, are at risk by 2030. The industry plans to invest £1.8 billion in generative AI, aiming for productivity gains primarily in back…
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Housing association Thirteen Group has become the first social landlord across England and Wales to introduce Open Banking payments as part of a partnership with PayPoint. The partnership between PayPoint and Thirteen was first established in June 2024. At the core of the partnership is ensuring customers have more control, more choice and a simpler way…
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The winners of the 2025 Credit & Collection Industry Awards have been announced following a live in-person event yesterday (Thursday 22nd May) at the Milner Hotel in York There were eighteen winners (four of which were partnership wins) from the twenty awards categories, which were presented by awards compare’ Brennan Reece. The Credit & Collections…
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Global business and technology leaders are already seeing benefits from the use of AI and automation, with over three-quarters (78%) reporting measurable improvements in the ability to detect fraud and manage risk after their organisation’s integration of the technology, according to research by FIS in collaboration with Oxford Economics. To combat this disharmony, businesses across…
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